Bay Host — Vibrant Guest Experience & Service

Topgolf Payroll Services; Fort Worth (TX); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Free play

Food discount

Health insurance

Dental

Vision

401(k) match

Mental health platform

Job summary

Topgolf is seeking friendly guest services staff in Fort Worth, TX to welcome guests, take food and beverage orders, and ensure bay areas are clean and well-organized. You will assist guests with bay setup and explain Topgolf technology, handling inquiries with professionalism.

Ideal candidates have customer service experience in hospitality, strong communication, and the ability to work evenings, weekends, and holidays in a fast-paced environment while upholding Topgolf values and safety

Qualifications

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Skills

Customer service

Interpersonal communication

Fast-paced environment

Job description

Topgolf is seeking friendly guest services staff in Fort Worth, TX to welcome guests, take food and beverage orders, and ensure bay areas are clean and well-organized. You will assist guests with bay setup and explain Topgolf technology, handling inquiries with professionalism.

Ideal candidates have customer service experience in hospitality, strong communication, and the ability to work evenings, weekends, and holidays in a fast-paced environment while upholding Topgolf values and safety