Golf Services & Guest Experience Associate

topgolf; Fort Worth (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) match

Well-being platform

Job summary

Topgolf is seeking team members to welcome guests in Fort Worth, assist with check-in and reservations, and share information about games, promotions, and the venue. You’ll help guests with golf clubs and equipment while keeping the space clean and organized.

You will also upsell retail items, respond quickly to inquiries, and provide game demonstrations while enforcing safety guidelines. This role emphasizes customer service and teamwork in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Computer skills

Physical ability

Job description

Topgolf is seeking team members to welcome guests in Fort Worth, assist with check-in and reservations, and share information about games, promotions, and the venue. You’ll help guests with golf clubs and equipment while keeping the space clean and organized.

You will also upsell retail items, respond quickly to inquiries, and provide game demonstrations while enforcing safety guidelines. This role emphasizes customer service and teamwork in a fast-paced environment.