Bay Host: Guest Experience & Fast-Paced Service

Topgolf Payroll Services; Nevada; On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free Play

1/2 price food

Health insurance

Dental insurance

Vision insurance

401(k) team member match

Mental well-being platform

Job summary

Topgolf is seeking an enthusiastic hospitality team member to greet guests, take and deliver orders, and ensure bay areas are clean and inviting. You will assist with bay setup and explain Topgolf technology to guests, delivering a high level of guest service.

The role requires strong communication, a ability to work in a fast-paced setting, and availability for evenings, weekends, and holidays. Competitive benefits are included for eligible team members.

Qualifications

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Skills

Customer service

Interpersonal communication

Fast-paced environment

Attention to detail

Alcohol service eligibility

Availability evenings weekends

Job description

Topgolf is seeking an enthusiastic hospitality team member to greet guests, take and deliver orders, and ensure bay areas are clean and inviting. You will assist with bay setup and explain Topgolf technology to guests, delivering a high level of guest service.

The role requires strong communication, a ability to work in a fast-paced setting, and availability for evenings, weekends, and holidays. Competitive benefits are included for eligible team members.