Bay Experience Host: Guest Service & Bay Support

Topgolf; Midvale (UT); Hybrid; USD 28,000 - 42,000; Part time

Benefits offered by this job

Free Play

Half-price food

Health benefits

Dental benefits

Vision benefits

401(k) match

Mental health platform

Job summary

Topgolf in Utah is seeking a guest-focused hospitality team member to greet guests, take orders, and ensure a welcoming bay experience. You will help with bay setup, deliver food and beverages, and use Topgolf technology to assist guests.

The role requires a strong customer service mindset, attention to detail, and the ability to work evenings, weekends, and holidays. Topgolf values fun, teamwork, excellence, and caring.

Qualifications

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to bays and share Topgolf offerings.
• Take and deliver food and beverage orders accurately and timely.
• Maintain bay cleanliness and organize bays, clear tables, and collect balls.
• Assist guests with bay setup and Topgolf technology usage.
• Handle guest inquiries and resolve issues professionally.
• Collaborate with staff to ensure a memorable guest experience.
• Uphold Topgolf Core Values: Fun, One Team, Excellence, Edgy Spirit, Caring.
• Comply with safety and health regulations at all times.

Skills

Interpersonal skills

Communication

Fast-paced work

Attention to detail

Alcohol service age

Evenings/weekends/holidays

Customer service experience

Job description

Topgolf in Utah is seeking a guest-focused hospitality team member to greet guests, take orders, and ensure a welcoming bay experience. You will help with bay setup, deliver food and beverages, and use Topgolf technology to assist guests.

The role requires a strong customer service mindset, attention to detail, and the ability to work evenings, weekends, and holidays. Topgolf values fun, teamwork, excellence, and caring.