Battery & Charger Maintenance Assistant

Liham Consulting Pty (Ltd); Capetown (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled professional to manage warranty-related tasks and maintain equipment. This role involves ensuring customer satisfaction through timely resolution of technical issues and maintaining a positive public relations profile. The ideal candidate will have a solid background in using testing instruments and a keen understanding of battery and charging technologies. Join a dynamic team where your expertise will contribute to operational excellence and client satisfaction.

Qualifications

• Minimum 3 years proven working experience.
• Ability to use various testing instruments and diagnostic machinery.

Responsibilities

• Ensuring warranty issues are handled professionally and timely.
• Maintaining tools and equipment during testing phases.
• Analyzing faults within stipulated time frames.

Skills

Battery and electronic testing instruments

Voltage recording

Diagnostic machinery

Surface mount repair

Charging system parameters

Solar configurators

Battery and charging system technologies

Job description

The job description provides a comprehensive overview of the responsibilities and qualifications required for the role. However, it can benefit from improved formatting for better readability and clarity. I will organize the responsibilities and qualifications into clear sections with consistent structure, using the allowed HTML tags.

Below is the refined version:

Responsibilities

1. Ensuring that warranty and associated technical issues are dealt with in a professional, courteous, and timeous manner.
2. Maintaining tools, equipment, and products during testing phases.
3. Collecting and/or delivering products to clients where applicable, and maintaining a positive Public Relations profile for the company.
4. Following warranty processes and testing procedures from initial collection and paperwork management through to final client resolution.
5. Ensuring smooth daily operation of warranty-related tasks.
6. Handling returns within the allocated time frames.
7. Preventing abuse of products by ensuring client knowledge levels are satisfactory.
8. Analyzing and processing faults within stipulated time frames and procedures.
9. Maintenance of tooling and equipment.
10. Advising management of defective equipment and ensuring repair or replacement.
11. Maintaining optimal stock levels of products in bulk stores.

Qualifications & Skills

1. Minimum 3 years proven working experience.
2. Ability to use battery and electronic testing instruments, voltage recording, diagnostic machinery, and surface mount repair where applicable.
3. Ability to learn about charging system parameters and solar configurators.
4. Ability to learn about different battery and charging system technologies.

Suitable candidates will be contacted. If you do not receive a response within 14 days, please consider your application unsuccessful.