Base Enrollment Navigator for Military Students

NU National University; United States; On-site; USD 28,000 - 32,000; Full time

Job summary

National University is seeking a Military Base Enrollment Advisor onsite at Vandenberg Space Force Base, CA. You will manage inquiries, guide prospective students through the enrollment process, and coordinate with base offices to ensure compliance with MOUs and program requirements.

You will provide program estimates, explain tuition assistance, and maintain a professional campus-based presence, adapting to base schedules and events.

Qualifications

• Bachelor’s degree preferred or equivalent combination of education and experience.
• 1–2 years of customer service experience required.
• Experience with call center software is a plus.
• Military affiliation preferred.

Responsibilities

• Engage prospective students by phone, text, and email to advance inquiries to enrollment.
• Build rapport and guide students through enrollment from inquiry to start date.
• Document interactions in Salesforce with notes and activity updates.
• Explain military tuition assistance, benefits, and scholarships accurately.
• Coordinate with ESO staff, scheduling, and faculty to meet base MOUs.

Skills

Customer service

Teamwork

Phone/email outreach

CRM systems

Education

Bachelor's degree preferred

Tools

CRM

SIS

Office Suite

Job description

National University is seeking a Military Base Enrollment Advisor onsite at Vandenberg Space Force Base, CA. You will manage inquiries, guide prospective students through the enrollment process, and coordinate with base offices to ensure compliance with MOUs and program requirements.

You will provide program estimates, explain tuition assistance, and maintain a professional campus-based presence, adapting to base schedules and events.