Onsite Military Base Enrollment Specialist

National University; Center (IN); On-site; INR 2,634,000 - 3,029,000; Full time

Job summary

National University is seeking a Military Base Enrollment Advisor to manage the prospective student experience at a U.S. military base.

You will handle inquiry to enrollment communications, coordinate with ESO officers, and ensure accurate program, tuition, and benefits information is conveyed to active duty, veterans, and dependents. The role requires presenting program estimates, scheduling, and coordinating with faculty to meet base MOUs, while maintaining high service standards and

Qualifications

• Bachelor’s degree preferred; equivalent combination of education and experience may qualify.
• 1-2 years of customer service experience required.
• Experience with call center software or CRM systems.
• Military affiliation preferred.

Responsibilities

• Proactively engage inquiries by phone, text, and email to drive enrollment.
• Build rapport with prospective students and guide enrollment from inquiry to start.
• Document interactions in Salesforce and track status and activity.
• Manage the admissions process from inquiry to enrollment and provide program information.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Problem solving

Education

Bachelor's degree preferred

Equivalent education/experience

Tools

Salesforce

SIS

Microsoft Office

Job description

National University is seeking a Military Base Enrollment Advisor to manage the prospective student experience at a U.S. military base.

You will handle inquiry to enrollment communications, coordinate with ESO officers, and ensure accurate program, tuition, and benefits information is conveyed to active duty, veterans, and dependents. The role requires presenting program estimates, scheduling, and coordinating with faculty to meet base MOUs, while maintaining high service standards and