Bartender, Pool

1 Hotel Austin, L.L.C.; Austin (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

1 Hotel Austin, L.L.C. is seeking a talented Pool Bartender responsible for crafting a variety of beverages while providing exceptional customer service. You will engage with guests to ensure a memorable experience, maintain a clean workspace, and uphold company standards.

The ideal candidate has prior bartending experience, excellent communication skills, and the ability to lift at least 50 lbs. Flexibility for a 24-hour operation, including weekends and holidays, is required.

Qualifications

• Proficiency in verbal and written English communication.
• Reliable team player willing to learn and adapt.
• Able to stand for long periods.

Responsibilities

• Craft classic and creative beverages for guests.
• Maintain a clean and organized bar area.
• Provide exceptional customer service and recommendations.
• Ensure all orders comply with company standards.

Skills

Prior bartending experience

Strong communication skills

Customer service skills

Organized and multitasking

Food handling certification

Able to lift 50 lbs

Flexibility for 24-hour operation

Job description

Duties

As Pool Bartender you will be responsible for crafting classic and creative alcohol and non‑alcoholic beverages, engaging with customers, and ensuring that every guest has a memorable experience.

Responsibilities include but are not limited to:

• Maintain a working knowledge of the full food and drink menu while making recommendations.
• Create a diverse range of handcrafted cocktails, mocktails, and other specialty beverages with precision and flair, using high-quality ingredients, techniques, and garnishes.
• Continuously innovate and introduce new and exciting drink creations.
• Provide exceptional customer service by warmly welcoming guests, engaging in friendly and professional conversation, and understanding their preferences.
• Offer recommendations and suggestions based on guests’ tastes, ensuring a personalized and enjoyable experience.
• Efficiently and accurately take drink orders, prepare them promptly, and serve beverages with attention to detail and presentation.
• Ensure all orders are prepared in compliance with company standards and specific customer requests.
• Demonstrate an extensive understanding of classic and contemporary mixology, including various spirits, liqueurs, bitters, and other ingredients.
• Stay updated on emerging trends and new techniques within the industry.
• Maintain a clean and organized bar area, ensuring all glassware, utensils, and bar tools are sanitized and readily available.
• Adhere to safety and hygiene protocols, including proper handling and storage of ingredients.
• Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines.
• Perform opening side work and set up station.
• Attend and participate in any training sessions and department meetings.
• Properly execute closing procedures.
• Follow high standards of food product, sanitation, storage, and handling procedures.
• Provide guests with prompt check and return receipts promptly.
• Keep all service and table areas clean, organized, and stocked.
• Practice highest regards for safety within all areas and with all materials.
• Follow and adhere to all standards set forth by federal and state guidelines.
• Have knowledge of state and federal liquor regulations pertaining to serving alcohol.
• Perform other related activities as assigned by management.
• Guarantee neat and quality service.
• Follow company cash handling and payment tendering procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure compliance with hotel policies, procedures, and standards.
• Maintain confidentiality of proprietary information.
• Embodiment of the 1 Hotels Vision, Mission and Compass; deliver on Our Promise and uphold our Brand Pillars.

Qualifications & Skills

• Prior bartending experience.
• Proficiency in verbal and written English communication.
• Organized and proficient at multitasking.
• Reliable team player willing to learn and adapt to new situations.
• Strong communication and customer service skills.
• Able to lift at least 50 lbs. and stand for long periods of time.
• Food handling certification (can be obtained during employment).
• Flexibility to meet the demands of a 24‑hour operation, including holidays and weekends.
• Reasonable accommodation available to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer Statement

Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.