Pool Bartender

Starwood Hotels; Austin (TX); On-site; USD 20,664,000 - 34,440,000; Full time

Job summary

Starwood Hotels is seeking a Pool Bartender in Austin to craft classic and creative beverages while engaging guests and ensuring a memorable experience. You will study the menu, recommend drinks, and deliver high-quality service in a fast-paced pool bar setting.

Required are bartending experience, strong English communication, and the ability to multitask, stand for long periods, and lift items. A Food Handling certification is a plus and flexibility for varied shifts is expected.

Qualifications

• Prior bartending experience.
• Proficient in verbal and written English communication.
• Able to multitask in a fast-paced environment.
• Reliable team player willing to learn and adapt to new situations.
• Strong communication and customer service skills.
• Able to lift at least 50 lbs and stand for long periods.
• Food Handling certification (can be obtained during employment).
• Willingness to work varying schedules, including holidays and weekends in a 24-hour operation.

Responsibilities

• Maintain knowledge of the full drink menu and make recommendations.
• Craft cocktails, mocktails, and other beverages with precision and flair.
• Provide warm, personalized guest interactions and tailor drinks to preferences.
• Take and fulfill drink orders promptly with attention to presentation.
• Stay knowledgeable about classic and contemporary mixology trends.
• Keep the bar area clean, sanitized, and well stocked; follow safety protocols.
• Follow hotel safety, security, and dress code policies; attend training sessions.

Skills

Bartending experience

English proficiency

Multitasking

Team player

Customer service

Stamina

Food safety certification

Flexible schedule

Job description

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. A job at 1 Hotels is about more than punching a clock. It's about changing the world - little by little. We're the world's first mission-driven hotel company and we've got some lofty goals. All we ask is that you bring your true self and do all the good you can!

Main Duties

As Pool Bartender you will be responsible for crafting classic and creative alcohol and non‑alcoholic beverages, engaging with customers, and ensuring that every guest has a memorable experience. Creativity, knowledge of mixology, and excellent customer service skills help establish the operation’s reputation as a go‑to destination for exceptional drinks.

General Duties

• Maintains a working knowledge of full food and drink menu while making recommendations
• Create a diverse range of handcrafted cocktails, mocktails, and other specialty beverages with precision and flair, using high-quality ingredients, techniques, and garnishes. Continually innovate and introduce new and exciting drink creations.
• Provide exceptional customer service by warmly welcoming guests, engaging in friendly and professional conversation, and understanding their preferences. Offer recommendations and suggestions based on their tastes, ensuring a personalized and enjoyable experience.
• Efficiently and accurately take drink orders, prepare them promptly, and serve beverages with attention to detail and presentation. Ensure all orders are prepared in compliance with company standards and specific customer requests.
• Demonstrate an extensive understanding of classic and contemporary mixology, including various spirits, liqueurs, bitters, and other ingredients. Stay updated on emerging trends and new techniques within the industry.
• Maintain a clean and organized bar area, ensuring all glassware, utensils, and bar tools are sanitized and readily available. Adhere to safety and hygiene protocols, including proper handling and storage of ingredients.
• Uphold company policies and procedures, including adhering to work schedules, dress code, and attendance guidelines.
• Adhere to all company safety and sanitation policies and procedures
• To ensure that all perishable items used behind the bar are labeled/dated and responsible for rotating and throwing away to maintain quality control
• Performs opening side work and set up station
• Attends and participates in any training sessions, department meetings
• Proper serving of wine and alcohol (with awareness)
• Properly executes closing procedures
• Follow high standards of food product, sanitation, storage, and handling procedures
• Provides guest check promptly and returns receipt promptly
• Keeps all service and table areas clean, organized, and stocked
• Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact respectable conversation and smiling
• Practice highest regards for safety within all areas and with all materials
• Follow and adhere to all standards set forth by federal and state guidelines
• Have knowledge of state and federal liquor regulations pertaining to serving alcohol
• Perform other related activities as assigned by management
• Guarantee neat and quality service
• Participate in daily shift meetings
• Follow company cash handling and payment tendering procedures with care
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure compliance with hotel policies, procedures, and standards with self and colleagues.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Embody the 1 Hotels Vision, Mission and Compass; deliver on Our Promise, provide Good‑Natured Service and uphold our Brand Pillars.

Qualifications & Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Prior bartending experience
• Proficient in verbal and written English communication
• Are organized and proficient at multitasking
• Are a reliable team player willing to learn and adapt to new situations
• Strong communication and customer service skills
• Able to lift at least 50 lbs.
• Able to stand for long periods of time
• Food Handling certification (can be obtained during employment)
• Flexibility to meet the demands of a 24‑hour operation. Due to the nature of the hospitality industry, team members may be required to work varying schedules, including holidays and weekends, to accommodate the business and demands of the property.

Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodation, please visit People Operations.

Please note that your job description is not an exhaustive of tasks and duties, but serves a guideline for daily duties, which may change from time to time.

About Us

As a mission‑driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like‑minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.