Bartender

Brothers Wright; Pikeville (KY); On-site; USD 25,000 - 38,000; Full time

Job summary

Brothers Wright in Pikeville, KY, is seeking versatile hospitality staff for roles across waitstaff, bartenders, hosts, and kitchen support at a busy distillery. You will deliver friendly, efficient service and help maintain a clean, safe, and welcoming environment.

You will take orders, suggest menu items, craft drinks safely, and assist in food preparation while keeping pace with high guest demand. Teamwork and clear communication are essential to ensure smooth operations.

Qualifications

• Customer service experience in the food and beverage industry.
• Basic knowledge of food safety and hygiene practices.
• Clear and effective communication with guests and team members.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Legally eligible to work in the location.

Responsibilities

• Greet and seat guests promptly and courteously, managing reservations and waitlists as needed.
• Take and deliver food and beverage orders accurately while providing menu recommendations and answering customer inquiries.
• Prepare and serve drinks in compliance with all safety and quality standards, maintaining a clean and organized bar area.
• Assist in food preparation, cooking, and plating according to established recipes and presentation guidelines.
• Maintain cleanliness and sanitation of dining, bar, and kitchen areas in accordance with health regulations.
• Collaborate with team members to ensure efficient workflow and timely service during peak hours.
• Handle customer concerns or complaints professionally and elevate issues to management when necessary.
• Restock supplies and monitor inventory levels to support uninterrupted service.

Skills

Customer service

Food safety

Communication

Attention to detail

Work eligibility

Tools

POS systems

Reservation software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

About the Role:

This multi-faceted role encompasses positions as waitstaff, bartenders, hosts, and kitchen staff at a vibrant distillery located in Pikeville, BWD1. The primary objective is to deliver exceptional customer service while ensuring smooth and efficient operations across all guest-facing and food preparation areas. Employees will collaborate closely to create a welcoming atmosphere, maintain high standards of cleanliness and safety, and contribute to an overall memorable dining and social experience. Each team member plays a crucial role in upholding the establishment’s reputation by attentively addressing customer needs, managing orders accurately, and supporting colleagues in a fast-paced environment. Success in this role results in satisfied guests, streamlined service, and a positive workplace culture that encourages teamwork and professional growth.

Minimum Qualifications:

• Previous experience in a customer service role within the food and beverage industry.


• Basic knowledge of food safety and hygiene practices.


• Ability to communicate clearly and effectively with guests and team members.


• Capability to work in a fast-paced environment while maintaining attention to detail.


• Legal eligibility to work in the location specified.

Preferred Qualifications:

• Certification in food handling or bartending.


• Experience working in a distillery or similar hospitality setting.


• Strong multitasking skills and the ability to remain calm under pressure.


• Familiarity with point-of-sale (POS) systems and reservation software.


• Flexibility to work various shifts including evenings, weekends, and holidays.

Responsibilities:

• Greet and seat guests promptly and courteously, managing reservations and waitlists as needed.


• Take and deliver food and beverage orders accurately while providing menu recommendations and answering customer inquiries.


• Prepare and serve drinks in compliance with all safety and quality standards, maintaining a clean and organized bar area.


• Assist in food preparation, cooking, and plating according to established recipes and presentation guidelines.


• Maintain cleanliness and sanitation of dining, bar, and kitchen areas in accordance with health regulations.


• Collaborate with team members to ensure efficient workflow and timely service during peak hours.


• Handle customer concerns or complaints professionally and elevate issues to management when necessary.


• Restock supplies and monitor inventory levels to support uninterrupted service.

Skills:

The required and preferred skills are essential for delivering high-quality service and ensuring operational efficiency. Effective communication skills enable team members to interact positively with guests and coordinate seamlessly with colleagues. Knowledge of food safety and hygiene is applied daily to maintain a clean and safe environment for both customers and staff. Multitasking and time management skills are critical for handling multiple orders and guest requests simultaneously, especially during busy periods. Familiarity with POS systems and reservation tools supports accurate order processing and seating management, contributing to a smooth customer experience.