Barista Training Lead - Onboarding & Quality

blankstreet; Boston (MA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Salary: $70,000–$75,000 base

Job summary

Blank Street is seeking a Training Coordinator in Boston to elevate our barista and shift lead training. You’ll onboard new teammates, coach in-store, and collaborate with Operations to build confident teams delivering exceptional coffee, matcha, and hospitality.

You’ll lead new hire orientations, seasonal trainings, and opening trainings, plus coffee education and team events like Latte Art Throw Downs across the Boston market.

Qualifications

• 2+ years barista and training experience.
• Willingness to travel regularly between Boston stores and other cities.
• Master of time management and prioritization.
• Expert in milk steaming with precise textures for lattes, flat whites, and cappuccinos.
• Able to pour heart, tulip, and rosetta latte art with intentional technique.

Responsibilities

• Lead and develop training for baristas and shift leads.
• Create thoughtful training content and action plans.
• Conduct onboarding, seasonal trainings, and new store openings.
• Partner with Operations to build capable, consistent teams.
• Organize and host Latte Art Throw Downs and team events in the Boston market.

Skills

Barista experience

Training experience

Time management

Milk steaming

Latte art

Multitasking

Communication

Cross-functional teamwork

Job description

Blank Street is seeking a Training Coordinator in Boston to elevate our barista and shift lead training. You’ll onboard new teammates, coach in-store, and collaborate with Operations to build confident teams delivering exceptional coffee, matcha, and hospitality.

You’ll lead new hire orientations, seasonal trainings, and opening trainings, plus coffee education and team events like Latte Art Throw Downs across the Boston market.