Barista & Specialty Drinks Pro — Tuition Reimbursement

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Tuition reimbursement

Paid Time Off (PTO)

Benefits package

Job summary

Johns Hopkins Medicine seeks a Hospitality Associate to create and serve specialty coffee and expresso-based drinks while performing a range of food service duties. You will work independently, resolve issues, and uphold health and safety standards.

Position includes tuition reimbursement and PTO, with a full benefits package. The schedule is full-time, 40 hours, 6am-2:30pm, Monday-Friday, non-exempt. Competitive hourly pay based on equity and experience.

Qualifications

• HS diploma or GED required.
• Barista certification or equivalent required.
• 1–2 years experience in retail hospitality/culinary environment required.
• Math skills and cash handling experience required.
• Knowledge of cash register and credit card machine required.
• Excellent customer service skills required.

Responsibilities

• Operate an espresso machine and prepare espresso-based drinks with high skill.
• Guide other food service workers serving customers and assist with special functions.
• Check food products for adherence to instructions and brand standards.
• Take customer orders and prepare items per brand specs and customer requests.
• Greet customers, build rapport, learn preferred drinks and customize service.
• Answer phones, take orders, and answer questions on blends, prep, and freshness.
• Know menu items and recipes to service customers effectively.
• Promote and market brand to drive sales and ensure compliance with health and safety regulations.
• Maintain daily temperature logs and safety records; keep station clean and organized.

Skills

Customer service

Cash handling

Communication

Fast-paced environment

Education

HS diploma or GED

Barista certification or equivalent

Tools

Cash register

Credit card machine

Job description

Johns Hopkins Medicine seeks a Hospitality Associate to create and serve specialty coffee and expresso-based drinks while performing a range of food service duties. You will work independently, resolve issues, and uphold health and safety standards.

Position includes tuition reimbursement and PTO, with a full benefits package. The schedule is full-time, 40 hours, 6am-2:30pm, Monday-Friday, non-exempt. Competitive hourly pay based on equity and experience.