Barista: Service-Driven Coffee & Community Champion

Kroger Family of Companies; Fishers (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Fishers, IN is seeking a customer service oriented team member for coffee shop duties inside the store. You will assist customers, prepare beverages, stock and label merchandise, and help ensure quality and safety in a fast-paced environment.

As part of the coffee shop team, you will follow recipes, use equipment correctly, and collaborate with coworkers to meet store goals while delivering a friendly, helpful experience to every customer.

Qualifications

• Excellent customer service skills are required.
• Previous comparable experience is preferred.

Responsibilities

• Create an environment that welcomes customers and makes them feel valued by answering questions about products in the department and store.
• Maintain knowledge of department products and respond to questions with informed suggestions.
• Collaborate with associates to promote teamwork and achieve store goals.
• Prepare beverage selections to recipes and standards and handle transactions per company practices.
• Offer samples and inform customers of coffee shop specials to drive interest.
• Provide fresh products in correct portions and prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Use coffee shop equipment safely and inventory ingredients as needed.
• Check product quality and review sell‑by dates; take appropriate action.
• Operate espresso machine, blender, scale, steamer and other kitchen equipment per guidelines.
• Label, stock and inventory department merchandise; report discrepancies to management.
• Stay updated with ads and promotions; ensure compliance with safety procedures and food safety rules.
• Inspect equipment and report repairs promptly; maintain a safe work environment.
• Report accidents or safety risks to store management; address theft or fraud concerns.

Skills

Excellent customer service

Previous comparable experience

Job description

Kroger Family of Companies in Fishers, IN is seeking a customer service oriented team member for coffee shop duties inside the store. You will assist customers, prepare beverages, stock and label merchandise, and help ensure quality and safety in a fast-paced environment.

As part of the coffee shop team, you will follow recipes, use equipment correctly, and collaborate with coworkers to meet store goals while delivering a friendly, helpful experience to every customer.