Barista: Craft Espresso & Exceptional Service

Kroger Family of Companies; Dallas (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies is seeking a Coffee Shop Associate to deliver exceptional service in a fast-paced store environment. You will perform beverage preparation, handle transactions, and maintain product quality while guiding customers with friendly, knowledgeable assistance.

Responsibilities include assisting with product recommendations, stocking and labeling items, and ensuring safety and hygiene standards are met.

Qualifications

• Excellent customer service skills.
• Team-oriented with strong communication.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Create an environment where customers feel welcome, important and appreciated by answering questions about department products and store offerings.
• Gain knowledge of products and respond to questions, making recommendations.
• Collaborate with associates to promote teamwork and achieve store goals.
• Prepare beverages to recipe and standards and handle transactions using company practices.
• Offer product samples and inform customers of coffee shop specials.
• Ensure fresh products and correct portion sizes to prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Use coffee shop equipment according to guidelines; label and inventory ingredients.
• Check product quality and review sell-by dates.
• Label, stock, and inventory department merchandise.
• Report discrepancies to the department manager.
• Stay current with ads and promotions.
• Adhere to safety programs and food safety regulations.
• Inspect equipment and report repairs.
• Notify management of accidents or safety risks.
• Work well under pressure and manage conflicts calmly.

Skills

Customer service

Communication

Teamwork

Problem solving

Tools

POS system

Job description

Kroger Family of Companies is seeking a Coffee Shop Associate to deliver exceptional service in a fast-paced store environment. You will perform beverage preparation, handle transactions, and maintain product quality while guiding customers with friendly, knowledgeable assistance.

Responsibilities include assisting with product recommendations, stocking and labeling items, and ensuring safety and hygiene standards are met.