Barista Maestro: Coffee Craft & Warm Customer Service

Kroger; Anderson (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Anderson, Indiana is hiring a Customer Service Associate to deliver friendly help, answer questions, and keep the store safe and welcoming. You will assist shoppers with product information, help them find items, and ensure fair pricing while supporting the coffee shop and department teams.

This role emphasizes teamwork, reliability, and adherence to safety and quality standards. You will offer samples, manage inventory, and respond promptly to customer needs to help create a positive,

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Create an environment where customers feel welcome and appreciated by answering questions regarding products in the department and store.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Collaborate with associates and promote teamwork to help achieve store goals.
• Prepare beverage selections to recipes and standards and fulfill customer requests using proper equipment; tender transactions following company practices.
• Offer product samples to help customers discover new items and inform them of coffee shop specials.
• Provide customers with fresh products and correct portion sizes to prevent shrink.
• Recommend coffee shop items to ensure customers get what they want and need.
• Use all coffee shop equipment according to guidelines; prepare, package, label and inventory ingredients.

Skills

Customer service

Teamwork

Conflict resolution

Honesty

Job description

Kroger in Anderson, Indiana is hiring a Customer Service Associate to deliver friendly help, answer questions, and keep the store safe and welcoming. You will assist shoppers with product information, help them find items, and ensure fair pricing while supporting the coffee shop and department teams.

This role emphasizes teamwork, reliability, and adherence to safety and quality standards. You will offer samples, manage inventory, and respond promptly to customer needs to help create a positive,