Barista & Guest Experience Specialist

Remington Hospitality; Buffalo (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Remington Hospitality in Buffalo, NY seeks a guest-focused team member to take orders, prepare order items, and ensure guest satisfaction. You will anticipate guest needs, respond promptly, and maintain positive relations while handling payments with accuracy.

This role requires excellent communication and the ability to follow through on special requests or complaints to ensure a memorable guest experience.

Qualifications

• Experience in food service or cashiering preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Take orders and prepare order items to guest satisfaction.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Responsible for cashiering, accurately and efficiently ringing in orders, taking payment and providing accurate change.
• Ensure customer satisfaction by communicating with guests to follow through with special requests, instructions or complaints.

Skills

Customer service

Cash handling

Communication

Tools

POS system

Job description

Remington Hospitality in Buffalo, NY seeks a guest-focused team member to take orders, prepare order items, and ensure guest satisfaction. You will anticipate guest needs, respond promptly, and maintain positive relations while handling payments with accuracy.

This role requires excellent communication and the ability to follow through on special requests or complaints to ensure a memorable guest experience.