Guest-Experience Barista & Cashier (Hotel Setting)

Bardessono; Buffalo (NY); On-site; USD 19,000 - 26,000; Full time

Job summary

Hyatt Regency Buffalo / Hotel and Conference Center is seeking a customer-focused team member to handle guest orders, cash handling, and service with a smile. You will anticipate guest needs and communicate clearly to ensure memorable experiences for our guests.

This role involves working with colleagues to deliver great service, including night, weekend, and holiday shifts, and requires the ability to use a computer and a cash register in a fast-paced setting.

Qualifications

• High work ethic and self-initiative
• May be required to work varying schedules including nights, weekends, and holidays
• Able to work in a standard office environment and use a computer

Responsibilities

• Take orders and prepare items to guest satisfaction
• Anticipate guest needs and respond promptly
• Cashier, ring in orders and provide accurate change
• Communicate to guests to follow through with special requests or complaints

Skills

Customer service

Communication

Team player

Tools

Cash register

POS system

Job description

Hyatt Regency Buffalo / Hotel and Conference Center is seeking a customer-focused team member to handle guest orders, cash handling, and service with a smile. You will anticipate guest needs and communicate clearly to ensure memorable experiences for our guests.

This role involves working with colleagues to deliver great service, including night, weekend, and holiday shifts, and requires the ability to use a computer and a cash register in a fast-paced setting.