Barista & Guest Experience Specialist

One Ocean Resort & Spa; Buffalo (NY); On-site; USD 22,000 - 26,000; Full time

Job summary

Hyatt Regency Buffalo / Hotel and Conference Center seeks a customer-focused team member to take orders, prepare items, and ensure guest satisfaction. You will handle cashiering duties, process payments, and respond to guest requests to uphold service quality.

Must be able to work varying schedules including nights, weekends, and holidays, with strong communication and teamwork to deliver memorable guest experiences in a fast-paced environment.

Qualifications

• Strong work ethic and self-initiative.
• Ability to work varying shifts including nights, weekends and holidays.
• Team player delivering great guest experiences.

Responsibilities

• Take orders and prepare items to guest satisfaction.
• Anticipate guest needs and maintain positive guest relations.
• Handle cashiering, process payments, and provide accurate change.
• Communicate with guests to follow through on special requests or complaints.

Job description

Hyatt Regency Buffalo / Hotel and Conference Center seeks a customer-focused team member to take orders, prepare items, and ensure guest satisfaction. You will handle cashiering duties, process payments, and respond to guest requests to uphold service quality.

Must be able to work varying schedules including nights, weekends, and holidays, with strong communication and teamwork to deliver memorable guest experiences in a fast-paced environment.