Barista & Guest Experience Associate

Pier House; Buffalo (NY); On-site; USD 19,000 - 26,000; Full time

Job summary

Hyatt Regency Buffalo / Hotel and Conference Center in downtown Buffalo is seeking a friendly Cashier/Guest Services team member. You will take orders, ring in items, process payments and ensure guest satisfaction with accurate, courteous service.

Join a collaborative team and be prepared to work varying shifts including nights, weekends and holidays. This in-office role requires standing, keyboard use and clear written/verbal communication; physical tasks include light lifting.

Qualifications

• High work ethic and self-initiative.
• Willing to work varying schedules including nights, weekends, and holidays.
• Effective verbal and written communication skills.

Responsibilities

• Take orders and prepare order items to guest satisfaction.
• Cashiering: ring in orders, take payment and provide accurate change.
• Ensure guest satisfaction by communicating to accommodate special requests or address complaints.
• Maintain positive guest relations at all times.

Skills

Customer service

Teamwork

Cashiering

Job description

Hyatt Regency Buffalo / Hotel and Conference Center in downtown Buffalo is seeking a friendly Cashier/Guest Services team member. You will take orders, ring in items, process payments and ensure guest satisfaction with accurate, courteous service.

Join a collaborative team and be prepared to work varying shifts including nights, weekends and holidays. This in-office role requires standing, keyboard use and clear written/verbal communication; physical tasks include light lifting.