Barista & Guest Experience Pro (Tipped)

Hei Hotels Inc.; Alpharetta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals during shift

On-site parking

Uniforms provided

Discounted dry cleaning

Marriott employee discounts

Job summary

The Hotel at Avalon in Alpharetta, GA seeks a friendly Guest Service Associate to greet guests, take orders, and handle payments with accuracy. You will help ensure a clean, welcoming outlet and support smooth cafe service throughout shifts.

Responsibilities include taking orders, ringing checks, balancing cash, resolving guest concerns, and maintaining high standards. Benefits include free meals during shifts, on-site parking, uniforms, and Marriott employee discounts.

Qualifications

• Basic math skills to handle cash and totals.
• Operate a keyboard and Point of Sale system.
• Resolve conflicts professionally and accurately.
• Maintain clear verbal and written communication with guests and colleagues.

Responsibilities

• Greet guests warmly and listen to requests.
• Prepare guests' orders as requested accurately and efficiently.
• Ring guest checks and handle payments correctly.
• Address guest concerns with tact and resolution.
• Maintain high standards for food preparation and presentation.
• Clean or sanitize work areas, utensils, and service stations.
• Follow cash handling and bank procedures.
• Balance house bank at end of shift.
• Adhere to attendance rules and be available regularly.
• Perform other duties as assigned.

Skills

Cash handling

POS operation

Conflict resolution

Guest communication

Tools

Point of Sale (POS)

Job description

The Hotel at Avalon in Alpharetta, GA seeks a friendly Guest Service Associate to greet guests, take orders, and handle payments with accuracy. You will help ensure a clean, welcoming outlet and support smooth cafe service throughout shifts.

Responsibilities include taking orders, ringing checks, balancing cash, resolving guest concerns, and maintaining high standards. Benefits include free meals during shifts, on-site parking, uniforms, and Marriott employee discounts.