Barista AM/PM — Luxury Hotel Café, Tips & Perks

Hei Hotels Inc.; Alpharetta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free meals during shift

Free on-site parking

Uniforms provided

Discounted dry cleaning

Marriott room discounts

Job summary

The Hotel at Avalon, operated by HEI Hotels and Resorts, is seeking a friendly hospitality professional to provide superior customer service in our outlet. You will greet guests, take and prepare orders, and process payments accurately using our POS system.

You will maintain clean work areas, balance the cash drawer, and ensure guest satisfaction by resolving issues tactfully. Working in a busy resort setting requires flexibility, teamwork, and attention to detail.

Qualifications

• Ability to operate a cash register, make change, total guest checks and balance cash drops.
• Proficiency with Point of Sale procedures.
• Ability to resolve guest concerns tactfully and professionally.
• Capacity to sit/stand for long periods in a busy outlet.
• Strong verbal and written communication skills.

Responsibilities

• Greet guests with a friendly welcome and attentive service.
• Prepare customer orders accurately and efficiently.
• Ring guest checks and process payments (credit card, app, or house charge).
• Maintain high standards of product preparation and cleanliness.
• Balance house bank and ensure accurate payment handling.

Skills

Cash handling

POS procedures

Conflict resolution

Verbal communication

Written communication

Physical stamina

Job description

The Hotel at Avalon, operated by HEI Hotels and Resorts, is seeking a friendly hospitality professional to provide superior customer service in our outlet. You will greet guests, take and prepare orders, and process payments accurately using our POS system.

You will maintain clean work areas, balance the cash drawer, and ensure guest satisfaction by resolving issues tactfully. Working in a busy resort setting requires flexibility, teamwork, and attention to detail.