Barista - Full-Time

Hilton; Honolulu (HI); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Paid Vacation

Health insurance Opt-Out option

Group life insurance

401(k) match

Job summary

Hilton Waikiki Beach Hotel seeks a Full-Time Barista/Counterperson for the M.A.C. To-Go outlet. You will prepare beverages for hotel and walk-in guests, handle cash, and attend to all duties at the coffee bar, with flexibility in scheduling.

The ideal candidate has 1 year of F&B or barista experience, strong guest service skills, and familiarity with coffee equipment. Knowledge of Hawaii health guidelines is preferred. Position includes hospitalities duties as required.

Qualifications

• Experience in Food and Beverage operations.
• Barista experience preferred.
• Customer service experience preferred.

Responsibilities

• Operate coffee bar equipment and prepare beverages.
• Handle cash, room charges, credit cards, and vouchers.
• Assist guests and maintain a clean, stocked counter area.

Skills

Multi-Tasking

Customer Service

Time-Management

Teamwork

Education

High School or better

HI TB Clearance

Tools

MICROS

ServSafe

Job description

Are you an early bird who loves helping people get their day started with their favorite cup of Joe? Love starting your day with the aroma of coffee? The Hilton Waikiki Beach is looking for a Full-Time Barista/Counterperson in our M.A.C. To-Go outlet. This position serves food and beverage items to hotel and walk-in guests. To prepare customer beverages, to handle cash and attend to all duties involved in operation of a coffee bar. May also serve alcoholic beverages and perform other tasks requested by management, in accordance to the Job Requirement Listing. Flexible scheduling availability is a must.

• Paid Vacation
• Health insurance Opt-Out option
• Group life insurance
• 401(k) matchand more

Essential Duties and Responsibilities:

• Is familiar with beverage (coffee) machine operation
• Has complete knowledge of our product line
• Must perform manual and electronic transactions that include: monies, room charges, credit card, coupons, and any hotel issued certificates 40%
• Handles cash and makes deposits according to procedures 5%
• Attends to all guests needs as requested 80%
• Is self-motivated in keeping the working area in clean condition 20%
• Restocks and keeps inventory of all products 10%
• Knows how to handle the turbo chef properly 10%
• Performs duties according to the Hawaii State Department of Health sanitation and food safety guidelines
• Maintains an attractive food display 10%
• Knows how to maintain all equipment; microwave, turbo chef, espresso machine, coffee brewer, fountain dispenser
• Keeps management informed at all times of all incidents during the shift
• Is self-empowered to correct mistakes and make the guests happy
• Keeps the counter area clean and neat
• Checks entrance area for cleanliness
• Is in charge of training all new “Barista” Team Members
• Is proactive and seeks new ways to improve the outlet
• Has a positive attitude and is willing to go the “extra mile”

Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Cindy Fujioka at [e-mail] or call 808-921-5504 to let us know the nature of your request.

Qualifications

Skills

Required

Multi-Tasking Intermediate

Customer Service Intermediate

Preferred

Time-Management Intermediate

Teamwork Intermediate

MICROS Some Knowledge

Behaviors

Required

Enthusiastic : Shows intense and eager enjoyment and interest

Preferred

Team Player : Works well as a member of a group

Dedicated : Devoted to a task or purpose with loyalty or integrity

Education

Preferred

High School or better.

Experience

Required

1 year: 1 Year Food and Beverage experience

Preferred

1 year: Barista experience

3 years: 3 months Customer Service experience

Licenses & Certifications

Required

HI TB Clearance

Preferred

ServSafe

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.