Restaurant Manager

Hilton Waikiki Beach Hotel; Honolulu (HI); On-site; USD 72,000 - 87,000; Full time

Job summary

Hilton Waikiki Beach Hotel seeks a Restaurant Manager to oversee the full portfolio of F&B outlets, including Banquets, Restaurant, Grab & Go, Room Service and Beverage. This role requires on-the-floor leadership to ensure guest satisfaction and align with hotel operations.

Ideal candidates have at least 2 years as a restaurant manager in a busy environment, with 3 years banquet experience and supervisory background. Honolulu liquor-card ability and TB clearance are needed.

Qualifications

• Must have 2 years restaurant manager or assistant restaurant manager experience in a high-volume F&B service environment.
• At least 3 years of banquet experience with 2 years in a supervisory capacity.
• Ability to obtain Honolulu Liquor Commission Manager Card.
• TB Clearance and compliance with safety training requirements.

Responsibilities

• Hire, train, schedule and counsel all team members in Banquet, Restaurant, Room Service and Beverage.
• Ensure overall condition and setup of outlets, storage and liquor rooms.
• Plan, assign and oversee work across four F&B departments.

Skills

Teamwork

Time-Management

Customer Service

Decision Making

MICROS

Critical Thinking

Education

High School

Associates or better

Tools

MICROS

Job description

Annual Salary: $79,448.45 The Hilton Waikiki Beach Resort & Spa is looking for a Restaurant Manager to join their team! The F&B Manager will be responsible for the overall operation of the all F&B outlets including Banquets, Restaurant, Grab & Go, Room Service and Beverage Departments. This position must be on the floor the majority of the time. The Manager is to assist with guest service in any way possible. This position reports to the Director of Operations.

MUST HAVE OPEN AVAILABILITY! FLEXIBLE SCHEDULE IS REQUIRED! This is a FULL-TIME position. AM shifts and PM shifts required.

Job Duties

• Responsible for hiring, training, scheduling and counseling of all team members in the Banquet, Restaurant, Room Service and Beverage Departments
• Responsible for the overall condition of the food & beverage outlets, storage and liquor rooms
• Plans, assigns and oversees work of team members in the 4 F&B departments
• Enforces all hotel policies including, but not limited to employee appearance, attendance and punctuality, service standards and completion of job duties
• Holds regular department meetings and communicates regarding any incentive programs
• Participates in the development of business strategies for banquet and restaurant in alignment with the overall objectives of the hotel
• Maximizes productivity by using forecasting techniques to adjust scheduling
• Creates 100% guest satisfaction by providing team members with the training and resources needed to deliver a "Can Do" attitude, service and teamwork
• Communicates necessary information with other departments and outside vendors
• Ensures satisfaction of all customers by supervising and coordinating team members, and overseeing event operations
• Ensures room is set up in accordance with customer specifications by supervising set-up staff and inspecting rooms prior to events
• Manages food and beverage service provided during banquets and meetings; ensures a high level of quality food and beverage products served
• Initiates purchase orders for specific banquet items and maintain inventory of banquet and restaurant equipment and supplies

Job Requirements

• High school graduate; some college preferred or equivalent combination of education and experience.
• Must have 2 years restaurant manager or assistant restaurant manager experience in a comparable high-volume food and beverage service environment
• At least 3 years of banquet experience with 2 years in a supervisory capacity
• Ability to obtain Honolulu Liquor Commission Manager Card
• TB Clearance
• Certified Food Safety training (ServSafe) desired
• Certified Alcohol Awareness training (TIPS) desired
• Must have strong leadership and organizational skills

Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Cindy Fujioka at [e-mail] or call 808-921-5504 to let us know the nature of your request.

Qualifications

Skills

Preferred

Teamwork Advanced

Time-Management Advanced

Customer Service Advanced

Decision Making Advanced

MICROS Intermediate

Critical Thinking Advanced

Behaviors

Required

Leader : Inspires teammates to follow them

Preferred

Team Player : Works well as a member of a group

Functional Expert : Considered a thought leader on a subject

Enthusiastic : Shows intense and eager enjoyment and interest

Education

Required

High School or better.

Preferred

Associates or better.

Experience

Required

3 years: Banquet experience with 2 years in a supervisory capacity

2 years: Restaurant Manager or Assistant Restaurant Manager in a comparable high volume F&B service environment

Licenses & Certifications

Required

HI TB Clearance

Preferred

ServSafe

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.