Restaurant Server

Hilton Waikiki Beach; Honolulu (HI); On-site; USD 18,184 - 25,898; Part time

Benefits offered by this job

Discounted hotel room stays

Recognition programs

401(k) with company match

Access to Team Member Fitness Center

Job summary

A prominent hotel in Hawaii is seeking a Part time Restaurant Server for M.A.C. 24/7. Ideal candidates must be flexible, organized, and have a high-volume restaurant experience. Responsibilities include providing attentive food and beverage service and ensuring guest satisfaction. The role offers a starting hourly rate of $16.00 plus tips. Applicants should possess a high school diploma and a HI Liquor License, with 1 year of restaurant experience preferred. Great benefits include discounts on hotel stays worldwide and a 401(k) with company match.

Qualifications

• Experience in a high volume full service restaurant.
• Must have HI Liquor License and HI TB Clearance.

Responsibilities

• Provide food and beverage service to guests in the restaurant.
• Create guest satisfaction with genuine hospitality.
• Utilize MICROS POS for order processing.

Skills

Time-Management

Detail Oriented

Multi-Tasking

Customer Service

Teamwork

Organized

MICROS

Education

High School

Job description

Hourly Rate: $16.00/hour + tips

Love delivering service with a smile? Are you flexible and a team player?

Got a ‘can-do’ attitude? Hilton Waikiki Beach is looking for a Part time Restaurant Server to join our team at M.A.C. 24/7 with flexible availability to be scheduled. We want a true team player who is organized, has an attention for detail and is able to multi-task in a fast‑paced environment. Our ideal candidate works efficiently and will make every customer feel like a VIP and must be available and flexible to work any of 5 scheduled shifts per week.

Teamwork & Growth

• Teamwork: experience what being a part of the M.A.C. 24/7 ohana feels like. Be supported by hands‑on leaders, be encouraged and celebrated by our hotel team to connect with our guests, each other and our community through our Blue Energy Philosophy.
• Learn and Grow: Hilton is synonymous with hospitality. Learn from more than 100 years of experience of the world’s largest hospitality company. We have a community where you will work with diverse individuals and explore new ways of thinking.

Benefits

• Enjoy discounted hotel room stays for you and your family WORLDWIDE through the Go Hilton travel discount program.
• Recognition programs.
• 401(k) with company match.
• Team Member Fitness Center, and more.

Essential Duties and Responsibilities

Creates 100% guest satisfaction by providing a “Can Do” attitude and genuine hospitality and by exceeding guest expectations.

• Gives personal attention, takes personal responsibility and uses teamwork when providing guest service.
• Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems.
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate.
• Performs other duties as required to provide a “Can Do” attitude and genuine hospitality.

Provides food and beverage service to guests in the restaurant.

• Provides guest with overview of menu choices – 10%.
• Takes guests’ order – provides explanation of menu and upsells as appropriate – 10%.
• Utilizes MICROS POS to accurately enter food & beverage orders and process discounts and payments – 10%.
• Prepares order for presentation to guest – 5%.
• Servers and replenishes beverages – 5%.
• Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware – 5%.
• Cleans tables, chairs and floor area – 5%.
• Resets table quickly – 5%.
• Consolidates and garnishes food items when completed and delivers to assigned table – 15%.
• Knowledgeable in bar beverages such as beer, wine, distilled spirits.
• Assists service team as necessary to meet and exceed the guests’ expectations.
• Completes all side work assignments to Restaurant standards – 10%.
• Performs duties according to the Department of Health sanitation and food safety guidelines – 10%.
• Must perform manual and electronic transactions that include: monies, room charge, credit card, coupons, vouchers and any hotel‑issued certificates – 10%.

Qualifications

Experience in a high volume full service restaurant.

Behaviors

• Enthusiastic: Shows intense and eager enjoyment and interest (Preferred).
• Team Player: Works well as a member of a group (Preferred).
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well (Preferred).

Education

• High School (Preferred).

Licenses and Certifications

• Preferred: Food Handler.
• Required: HI Liquor License.
• Required: HI TB Clearance.
• Preferred: Alcohol Training.

Skills

• Time-Management (Intermediate).
• Detail Oriented (Intermediate).
• Multi-Tasking (Intermediate).
• Customer Service (Intermediate).
• Teamwork (Intermediate).
• Organized (Intermediate).
• MICROS (Some Knowledge).

Experience

• Required: 1 year: Experience in a high volume full service restaurant.

Hilton Waikiki Beach Hotel is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Cindy Fujioka at [e-mail] or call 808-921-5504 to let us know the nature of your request.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.