Barista - Fast, Friendly Casino Café Experience

Fantasy Springs Resort; Indio, Northern (CA, KY); Hybrid; USD 17,000 - 25,000; Full time

Job summary

Fantasy Springs Resort in Indio, CA is seeking a Khavee Barista to deliver truly great service and create a warm, friendly atmosphere for guests. You will greet guests, handle cash and POS transactions, maintain cleanliness, participate in training, and promote casino events and programs.

The role emphasizes teamwork, adherence to policies, and a professional appearance at all times. This is a full-time position with a focus on guest satisfaction in a busy resort environment.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED equivalent.
• Read, write, speak and understand English.
• Excellent customer service/communication skills.
• Must be able to accurately and quickly process all cash and charge transactions.
• Available to work required schedule including weekends and holidays.
• Must meet appearance standards as prescribed by company policy.
• Must be physically mobile with reasonable accommodation.
• Must respond to visual and oral cues.
• Lift and carry up to 50 lbs and handle stock tasks as needed.
• Must tolerate cleaning chemicals used on site.

Responsibilities

• Provides fast, friendly, professional customer service to Khavee guests and staff.
• Engages in friendly conversations with guests using the 10/5 rule.
• Provides personalized service and uses guest’s name when possible.
• Greets guests with a warm smile and welcomes them as they enter.
• Operates a cash register/MMS system and handles transactions with accuracy.
• Maintains clean and organized work areas and beverage stations.
• Resolves service issues according to standards.
• Promotes current casino events and directions to areas.
• Discovers guest needs and suggests products to meet sales goals.
• Demonstrates a positive, proactive approach to service.

Skills

Customer service

Cash handling

Cashier experience

English proficiency

Teamwork

POS system

Cash register

Education

High school diploma or GED

Tools

POS system

Cash register

Job description

Fantasy Springs Resort in Indio, CA is seeking a Khavee Barista to deliver truly great service and create a warm, friendly atmosphere for guests. You will greet guests, handle cash and POS transactions, maintain cleanliness, participate in training, and promote casino events and programs.

The role emphasizes teamwork, adherence to policies, and a professional appearance at all times. This is a full-time position with a focus on guest satisfaction in a busy resort environment.