Barista: Craft Coffee & Customer Experience

Kroger Family of Companies; Carlsbad (CA); On-site; USD 24,000 - 33,000; Part time

Job summary

Kroger Family of Companies in California's Carlsbad area is hiring for a coffee shop position focused on delivering exceptional customer service. You will guide guests, answer questions, and make recommendations while working with team members to meet store goals.

Responsibilities include beverage preparation, product sampling, inventory, and operating coffee shop equipment. The role requires reliability in a fast-paced environment and adherence to safety and quality standards.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products in the department and store.
• Gain and maintain knowledge of products in the department and respond to questions and suggestions.
• Collaborate with associates and promote teamwork to help achieve store goals.
• Prepare beverages to recipe and standards and process transactions per company best practices.
• Offer samples to help customers discover products and inform about coffee shop specials.
• Provide customers with fresh items in the correct portion size to prevent shrink.
• Recommend coffee shop items to meet customers' needs.
• Operate equipment in the coffee shop and prepare, package, label and inventory ingredients.

Skills

Excellent customer service skills

Job description

Kroger Family of Companies in California's Carlsbad area is hiring for a coffee shop position focused on delivering exceptional customer service. You will guide guests, answer questions, and make recommendations while working with team members to meet store goals.

Responsibilities include beverage preparation, product sampling, inventory, and operating coffee shop equipment. The role requires reliability in a fast-paced environment and adherence to safety and quality standards.