Barista at Luxury Hotel Café — Guest Experience

Hei Hotels Inc.; Los Angeles (CA); On-site; USD 28,000 - 40,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Employee discount

Job summary

HEI Hotels and Resorts operates Hotel Per La in downtown Los Angeles, a Marriott Autograph Collection hotel, and seeks a friendly, customer-focused team member for an hourly role in the outlet. You will greet guests, take orders, and process payments with a smile, helping ensure a memorable dining experience.

You will balance the cash drawer, maintain clean service areas, and collaborate with staff to deliver exceptional service.

Qualifications

• Basic math skills to operate a cash register and make change.
• Ability to operate a keyboard and Point of Sale procedures.
• Excellent verbal and written communication with guests and coworkers.
• Ability to sit or stand for extended periods in a busy outlet.
• Flexibility to work various shifts, including evenings and weekends.

Responsibilities

• Greet guests warmly upon arrival and take accurate orders.
• Prepare customer orders accurately and efficiently.
• Ring guest checks and process payments using POS.
• Balance cash drawer and secure house bank at shift end.
• Maintain clean, organized service areas and equipment.
• Address guest requests and resolve issues tactfully.

Skills

Basic math

Verbal & written communication

Cash handling

Conflict resolution

Tools

POS system

Keyboard proficiency

Job description

HEI Hotels and Resorts operates Hotel Per La in downtown Los Angeles, a Marriott Autograph Collection hotel, and seeks a friendly, customer-focused team member for an hourly role in the outlet. You will greet guests, take orders, and process payments with a smile, helping ensure a memorable dining experience.

You will balance the cash drawer, maintain clean service areas, and collaborate with staff to deliver exceptional service.