Barista - Guest Experience at Hotel Café

Hei Hotels Inc.; Town Center (TX); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Vacation & Holidays

Pet Insurance

401(k) Plan

Discount Programs

Job summary

HEI Hotels and Resorts seeks a friendly and detail-oriented cash handler to deliver excellent guest service at its Woodlands outlet. You will greet guests, take and prepare orders, and complete payments with accuracy in a fast-paced environment.

Responsibilities include maintaining a clean work area, balancing cash, and following cash-handling guidelines while providing a positive guest experience across shifts.

Qualifications

• Basic mathematical skills to operate a cash register and handle payments.
• Ability to operate a keyboard and POS procedures.
• Effective verbal and written communication skills.
• Ability to adapt communication style to suit different audiences.

Responsibilities

• Provide superior customer service while maintaining a clean and attractive outlet for guests.
• Greet customers with a friendly and sincere welcome; listen and understand requests.
• Prepare orders accurately and efficiently; ring guest checks and process payments.
• Balance house bank and manage cash according to guidelines.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

POS procedures

Communication

Conflict resolution

Tools

Point of Sale (POS)

Job description

HEI Hotels and Resorts seeks a friendly and detail-oriented cash handler to deliver excellent guest service at its Woodlands outlet. You will greet guests, take and prepare orders, and complete payments with accuracy in a fast-paced environment.

Responsibilities include maintaining a clean work area, balancing cash, and following cash-handling guidelines while providing a positive guest experience across shifts.