Bar Supervisor: Lead Service & Guest Experience

Concord Hospitality Enterprises; Washington (District of Columbia); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term-dis

401(k) program with company match

Tuition assistance

Discounted room rates at Concord酒店

Training, development, and career

Job summary

Concord Hospitality is seeking a Bar Supervisor in Washington, DC to lead lounge and room service operations, ensuring guest satisfaction and adherence to standards. You will open/close shifts, train staff, and maintain safety and cleanliness across all beverage areas.

The role requires strong leadership, excellent communication, and the ability to manage varied shifts, including nights and weekends. Competitive wages apply plus tips in a vibrant hotel setting.

Qualifications

• Prior supervisory experience in food and beverage or hospitality preferred.
• Strong leadership and training skills with a focus on guest service.
• Excellent communication and organizational abilities.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Commitment to safety, sanitation, and Concord service standards.

Responsibilities

• Open and close shifts in accordance with manager’s checklist.
• Train, maintain, and enforce all service standards using menus and reference materials.
• Maintain a safe and sanitary work environment; report unsafe conditions to management.
• Ensure room service is fully staffed and able to handle business volume; assist as needed.
• Be present on the floor during meal periods to ensure adequate coverage and guest satisfaction.
• Conduct daily taste panels and menu classes for restaurant and room service staff.
• Monitor staffing hours and overtime to align with sales and profitability goals.
• Implement and follow through on restaurant party bookings and hospitality suite service.
• Support guest satisfaction by assisting with service, seating, and communication with the kitchen.
• Ensure side work is completed daily and stations are reset to standard before shift end.
• Manage repair and maintenance needs through work orders.

Skills

Leadership

Training

Guest service

Communication

Organization

Job description

Concord Hospitality is seeking a Bar Supervisor in Washington, DC to lead lounge and room service operations, ensuring guest satisfaction and adherence to standards. You will open/close shifts, train staff, and maintain safety and cleanliness across all beverage areas.

The role requires strong leadership, excellent communication, and the ability to manage varied shifts, including nights and weekends. Competitive wages apply plus tips in a vibrant hotel setting.