Bar Service & Cleanliness Lead

Hard Rock Hotel & Casino Ottawa; Atlantic City (NJ); On-site; USD 17,000 - 25,000; Full time

Job summary

Hard Rock Hotel & Casino Ottawa is seeking a Bar Porter to maintain a high standard of customer service at the bar, keep the area stocked and clean in line with health standards, and ensure the bar runs smoothly during shifts.

You will stock, mix and garnish drinks, greet guests, and support responsible gaming. This on-site role emphasizes team collaboration and adherence to company policies while delivering a positive guest experience.

Qualifications

• Cleans bar area, including bars tops, sinks, glasses and appliances per policies and health standards.
• Ensures bar is set properly and staffed.
• Stocks bar with products and supplies throughout shift.
• Prepares all mixes and garnishes.
• Greets and communicates with customers at the bar.
• Supports responsible gaming and alcohol service by reporting concerns to managers.

Responsibilities

• Cleans bar area, including bar tops, sinks, glasses, refrigerators, coolers and other bar appliances per policies and health standards.
• Ensures bar is set properly.
• Ensures all soda gun products, fruit garnishes, and mixes meet service standards.
• Stocks assigned bar with product and supplies throughout the shift.
• Prepares all mixes and garnishes.
• Acknowledges, greets and converses with customers who approach the bar.
• Demonstrates commitment to responsible gaming and discreetly notifies managers of concerns.
• Demonstrates actions that reinforce the Company’s Mission and Values.
• Notify managers or Ethics Hotline of any illegal acts or ethics violations.
• Other duties as assigned.

Skills

Customer service

Bar knowledge

Attention to detail

Teamwork

Job description

Hard Rock Hotel & Casino Ottawa is seeking a Bar Porter to maintain a high standard of customer service at the bar, keep the area stocked and clean in line with health standards, and ensure the bar runs smoothly during shifts.

You will stock, mix and garnish drinks, greet guests, and support responsible gaming. This on-site role emphasizes team collaboration and adherence to company policies while delivering a positive guest experience.