Bar & Operations Manager on Duty

Sofive Soccer Centers; Chicago (IL); Sur place; USD 23 000 - 32 000; Plein temps

Résumé du poste

Sofive Soccer Centers is seeking a Manager on Duty to oversee daily operations at our Chicago facility, with a strong emphasis on bar and food & beverage services. You will lead bar staff, manage inventory, drive sales, and ensure an exceptional customer experience in a fast-paced, team-focused environment.

Ideal candidates bring leadership, clear communication, and hands-on experience in bar or F&B management.

Qualifications

• Strong communication, leadership, customer service, and decision-making skills.
• Bar or food & beverage management experience.
• Ability to supervise and motivate staff during shifts.

Responsabilités

• Oversees daily operations and staff in the absence of the General Manager and Assistant Manager.
• Takes primary responsibility for bar operations during their shift, ensuring the bar is properly staffed, organized, and operating efficiently.
• Supervises and supports bar staff to ensure high-quality customer service, proper cash handling, and adherence to company policies and procedures.
• Drives bar sales by actively monitoring customer demand, identifying opportunities to increase sales, and ensuring the bar provides a positive customer experience.
• Monitors bar inventory and stock levels, ensuring beverages, food, and other bar supplies are properly stocked and available throughout the shift.
• Coordinates and completes bar restocking, inventory checks, and communicates purchasing or supply needs to management.
• Ensures the bar area, equipment, storage areas, and service areas are clean, organized, and maintained to company standards.
• Responds to customer inquiries, complaints, and problems in a timely and professional manner, with particular attention to bar and food & beverage-related concerns.
• Ensures that all employees comply with company policies and procedures, including applicable bar, food & beverage, cash-handling, and safety procedures.
• Encourages teamwork and provides guidance and support to staff across the facility.
• Coordinates with other departments to streamline operations and increase efficiency, including Front Desk, Soccer Operations, and Food & Beverage.
• Ensures the bar and overall facility are properly prepared for leagues, events, and high-volume periods, adjusting staffing and operations as needed.
• Implements and maintains safety procedures for staff and customers.
• Maintains a strong presence on the floor and in the bar area, proactively addressing operational issues and ensuring the overall customer experience meets Sofive standards.

Connaissances

Strong communication

Leadership

Customer service

Decision-making

Bar management experience

Description du poste

Sofive Soccer Centers is seeking a Manager on Duty to oversee daily operations at our Chicago facility, with a strong emphasis on bar and food & beverage services. You will lead bar staff, manage inventory, drive sales, and ensure an exceptional customer experience in a fast-paced, team-focused environment.

Ideal candidates bring leadership, clear communication, and hands-on experience in bar or F&B management.