Bar Operations & Guest Service Specialist

Bally's Corporation; Rock Island (IL); On-site; USD 18,000 - 23,000; Full time

Job summary

Bally's Corporation in Rock Island, IL is seeking a bar/server team member to deliver superior guest service, maintain a clean, well-stocked bar, operate POS systems, and ensure alcohol is served in accordance with company policy. The role requires attention to detail, professionalism, and the ability to handle high-pressure situations.

Responsibilities include maintaining par levels and restocking as needed, stocking all bars with bottled products, managing the liquor tree and keg systems, and

Qualifications

• Must read, write, speak and understand English.
• Readiness to work flexible shifts.
• Able to lift up to 40 lbs and stand for long periods.

Responsibilities

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
• Ensure alcohol is severed according to the company alcohol policy.
• Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
• Responsibilities include maintaining a clean and organized bar.
• Responsibilities include maintaining the liquor tree system, keg system and stocking all bars with bottled product.
• Responsibilities include ensuring the safety and security of team members and guests.
• Use daily maintenance of all bar equipment and POS systems.
• Other Duties as assigned.
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
• Ability to professionally handle situations that may arise due to intoxicated guests.
• All other duties as assigned.

Education

High School diploma or equivalent

Job description

Bally's Corporation in Rock Island, IL is seeking a bar/server team member to deliver superior guest service, maintain a clean, well-stocked bar, operate POS systems, and ensure alcohol is served in accordance with company policy. The role requires attention to detail, professionalism, and the ability to handle high-pressure situations.

Responsibilities include maintaining par levels and restocking as needed, stocking all bars with bottled products, managing the liquor tree and keg systems, and