Bar Lead - Rise Uptown Hotel

Remington-Hospitality-; Phoenix (AZ); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

Phoenix Rise Uptown Hotel is seeking a Bar Lead to manage day-to-day bar service, lead a team of bartenders and barbacks, and uphold drink standards. The role centers on shift leadership, quality control, and on-the-floor guest service.

The successful candidate will train new staff, monitor inventory, ensure compliance with safety rules, and handle guest concerns while maintaining high service standards in a fast-paced hotel environment.

Formación

• 3+ years of bartending in high-volume environments.
• Lead or supervisory experience required.
• Arizona Title 4 certification or to be obtained within 30 days.
• Must be 21+ with Maricopa County Food Handler card.
• Excellent communication and teamwork skills.

Responsabilidades

• Lead shift operations behind the bar and train staff.
• Prepare and serve drinks to standard recipes and presentation.
• Monitor compliance with recipe, portion, and garnish guidelines.
• Manage inventory, receive deliveries, and flag shortages.
• Complete end-of-month inventory for liquor, beer, and wine.
• Maintain bar cleanliness, sanitation and safety per policy.
• Assist with opening/closing checklists and admin tasks.
• Ensure accurate cash handling and MICROS transactions.
• Engage guests and resolve routine issues on the floor.

Conocimientos

Communication skills

Availability 7 days

Team leadership

High-pressure work

Guest service

Responsible alcohol service

Inventory control

Physical stamina

21+ age

Arizona Title 4 cert

Food handler card

Bartending lead experience

Herramientas

POS system MICROS

Descripción del empleo

The Phoenix Rise Uptown Hotel combines the best of historic architecture and modern sensibilities. What was once two separate mid-century modern office towers has been completely re-envisioned into a contemporary boutique hotel with a distinctly delightful sense of style.

Job Description

What you will be doing

A Bar Lead is an experienced, guest-facing bartender who leads day-to-day service from behind the bar — setting the pace, upholding drink and service standards, and mentoring other bartenders and barbacks during a shift. The role is hands‑on and focused on shift leadership.

• Shift Leadership: Leads pre-shift briefings, assigns bar stations, and acts as the point person behind the bar during service, keeping pace during high-volume periods and resolving day-to-day issues in real time.
• Bartending and Quality Control: Prepares and serves drinks to recipe and presentation standards, and monitors that other bartenders are following recipe, portion, and garnish guidelines consistently.
• Training and Mentorship: Trains new bartenders and barbacks on drink recipes, POS procedures, and service standards; provides on-shift coaching and feedback and supports onboarding alongside the Restaurant Manager.
• Inventory Support: Monitors par levels, checks in deliveries, rotates stock, and flags shortages or waste to the Restaurant Manager.
• Completes EOM inventory counts for all liquor, beer & wine.
• Compliance and Safety: Verifies IDs and ensures responsible alcohol service, and maintains bar cleanliness, sanitation, and safety standards in line with health regulations and hotel policy.
• Guest Service: Engages with guests, resolves routine service issues and complaints on the floor, and escalates larger concerns to the Restaurant Manager, Director of F&B or Manager on Duty.
• Administrative Support: Assists with shift-level tasks such as opening/closing checklists.
• Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
• Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
• Know drink recipes, prices and type of beverages available.
• Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction in each interaction.
• Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.

Location

Phoenix Rise Uptown Hotel-PHXRH

Requirements

What we are looking for

• Effective communication skills, both verbal and written, to communicate with guests and associates
• Must have open availability for all 7 days and all shifts.
• High work ethic and self-initiative
• Able to work in high pressure and fast paced situations
• May be required to work varying schedules to include nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Able to lead, train, and motivate a team and hold others accountable to standards
• Understanding of responsible alcohol service and able to handle difficult guest situations calmly and professionally
• Basic inventory, ordering, and cost control knowledge
• Able to stand and walk for long periods, lift up to 50 lbs, and work in outdoor heat (rooftop and poolside)
• Must be 21 years of age or older
• Arizona Title 4 Basic certification required (or obtained within 30 days of hire). Management Title 4 a plus
• Valid Maricopa County Food Handler card
• 3+ years of bartending experience in a high volume bar, hotel, or restaurant, with at least 1 year in a lead or supervisory role

Status

Full-time

Applicants have rights under Federal Employment Laws