BARTENDER

18 Degrees Express; Chandler (AZ); On-site; USD 21,000 - 34,000; Full time

Job summary

18 Degrees Express is seeking a Bartender in Chandler, AZ to maintain the bar area, fulfill drink orders, and assist with Grab n’ Go food items in a fast-paced setting. You will greet patrons, suggest menu items, and ensure top-notch service while monitoring for responsible alcohol service.

The role requires weekend and evening availability, strong knowledge of drinks, and the ability to manage a cash drawer and inventory. Join a team focused on customer satisfaction and safety.

Qualifications

• High school diploma or GED preferred.
• Maricopa County Food Handlers Card required.
• Title IV Alcohol Certification required.
• Excellent communication and customer service skills.
• Flexibility to work weekends and evenings.

Responsibilities

• Deliver consistently high level of customer service and monitor patrons for signs of intoxication.
• Keep the bar area clean in accordance with guidelines and health department requirements.
• Maintain an accurate cash drawer and reconcile discrepancies at end of shift.
• Greet guests warmly and assist with menu choices and recommendations.
• Mix drinks to standard serving sizes to control costs and ensure consistency.
• Develop efficient workflow to keep guests satisfied at the bar.
• Prepare and assemble food items from the menu as needed.
• Explain food items and preparation to guests; current setup is Grab n’ Go, not full kitchen.
• Ensure compliance with health and safety regulations and food handling standards.
• Provide a positive guest experience and build rapport with patrons.
• Verify legal age with identification when required.
• Maintain well-stocked bar with liquor, beer, wine, mixers, ice, and supplies.
• Organize bar area to streamline drink preparation and inventory.
• Prepare fruit garnishes and date per health codes.
• Assist patrons with safe rides home when appropriate.
• Take on special projects as assigned by the Manager.

Job description

OVERVIEW: As the Bartender you’re responsible for maintaining the bar area and fulfilling drink orders for patrons as well as preparing and serving food items in a bar/restaurant setting. Extensive knowledge of liquor mixed drinks, beer, wine, and menu options. Thinking quickly, awareness of surroundings and monitoring patrons for signs that they have had too much alcohol. Greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages. Providing top-notch customer service while maintaining control of the bar, serving drinks, and managing the financials require attention to detail and extreme focus.

Must be available to work weekends and evenings/late nights.

ESSENTIAL CONTRIBUTIONS

• Deliver a consistently high level of customer service to each guest and maintain a safe environment by identifying problem guests and having them removed.
• Keep the bar area clean in accordance with the company guidelines as well as the requirements of the local health department.
• Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer tally.
• Greet Guests with a smile (and by name if known) and welcome them to the restaurant.
• Mix all drinks based on the serving sizes as outlined to keep drink costs at a minimum and consistent.
• Develop an efficient work pace that keeps the customers at the bar always satisfied.
• Prepare and assemble food items from the menu, including appetizers, snacks, and light meals.
• Educate customers on food items, how they are prepared and served. *Current set up is Grab n’ Go and not full kitchen setting.
• Ensure compliance with health and safety regulations and food handling standards.
• Provide a positive and friendly guest experience by interacting with patrons.
• Check identification to verify legal age requirements for all customers.
• Keep a well-stocked bar with an adequate supply of liquor, beer, wine, mixers, ice, napkins, straws, glassware, food condiments and other accessories.
• Organize the bar area to streamline drink preparation and inventory.
• Slice, pit, and prepare fruit garnishes for drinks. Date per requirements of health codes.
• Assist in ensuring patrons always have a safe ride home, calling a taxi or Uber when appropriate.
• Special projects as assigned by Manager.

Requirements

• Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance.
• A desire to help out where needed and work as part of a team.
• Passion for providing extraordinary service.
• An appetite for learning (and great food).
• Flexibility to work a variety of shifts.
• Ability to work positively in a fast-paced environment.
• High School Diploma, or a General Education Degree (GED) is preferred.
• Maricopa County Food Handlers Card required.
• Title IV Alcohol Certification
• Restaurant and Customer experience preferred.

Qualifications and Desirable Attributes

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change, i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments.