Banquet Server

kalaharijobs; Pocono Manor (PA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Health benefits

Employee events

Education assistance

Job summary

Kalahari Resorts & Conventions in Pocono Manor, PA is hiring a Banquet Server to greet guests, take orders accurately, and serve food in our award-winning banquet operations. This role supports the banquets team from setup to service in a fast-paced resort environment.

As part of our team, you will embody our Promise to Lead with Love, delivering extraordinary guest experiences while maintaining high standards for hospitality.

Qualifications

• Prior experience as a server and set-up houseperson preferred.
• 1 year of experience in food service or the hospitality industry in a convention center or large hotel (over 500 room property) preferred.
• A leadership style rooted in collaboration, respect, and service to others.

Responsibilities

• Greet banquet guests, take orders accurately, and serve food.
• Assist the banquets team in all aspects of banquet functions from start to finish.
• Oversee daily setup and serving according to Resort standards; read BEOs and be familiar with menus.

Skills

Customer service

Food service experience

Leadership

Team collaboration

Job description

At Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Banquet Server

Kalahari Resorts & Conventions is seeking a Banquet Server In this role, you will be responsible for greeting banquet guests, taking orders accurately, and serving food. You will assist the banquets team in all aspects of banquets functions from start to finish.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll s serve guests according to resort standard in a friendly, courteous, and professional manner.

$2.83/hr

Key Responsibilities

• Oversee daily operations of the setup and serving of food and beverages to guests at all banquet functions according to Resort standards

• Maintain the banquet storeroom in a neat and orderly manner, stocked with all appropriate supplies necessary for food service functions

• Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently

• Know how to read the banquet event orders (BEO’s) and be familiar with the menu of the assigned function

• Respond to guest problems, complaints, and accidents; communicate to management if necessary

What We’re Looking For

• Prior experience as a server and set-up houseperson is preferred

• 1 year of experience in food service or the hospitality industry in a convention center or large hotel (over 500 room property) is preferred

• A leadership style rooted in collaboration, respect, and service to others.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within

• 401(k) matching, paid time off, and holiday compensation

• Health, dental, and vision coverage for full-time associates

• Employee appreciation events, discounts, and perks at all resorts

• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.