Banquets & F&B Supervisor | Guest Experience Leader

AJS Hotels; Louisville (KY); On-site; USD 42,000 - 62,000; Full time

Job summary

Embassy Suites Louisville Downtown Hotels is seeking a Full-time Food & Beverage Supervisor to lead banquet and dining operations, train associates, and ensure exceptional guest service. This role requires supervisory experience, strong guest relations, and solid computer skills for a fast-paced environment.

Minimum high school diploma; college degree preferred. Join a Hilton-branded hotel team focused on quality guest experiences and professional growth within a dynamic Food & Beverage

Qualifications

• Excellent interpersonal and guest service skills.
• Ability to motivate and inspire results.
• Demonstrate initiative and self-direction.
• Ability to work at a fast pace and be result oriented.
• Understand, react quickly and adapt to change.
• Supervisory experience; high school diploma or equivalent; college degree preferred.
• Good computer skills including Word and Excel; 2+ years hotel experience preferred.

Responsibilities

• The ability to perform initial and ongoing training of associates.
• Supervising and directing the prompt, efficient and friendly serving of all food and beverage.
• Controlling food and beverage inventory to ensure the smooth operation of the Food and Beverage.
• Working quickly and independently to resolve operational issues when necessary, ensuring proper follow through with appropriate manager(s).
• Attending BEO meetings and Mangers meeting.
• Overseeing house catering functions, banquets and executing.
• Captain Reports for all banquets.
• Meet and greet clients for every event in banquets.
• Responsible for making the function space visually appealing.
• Supervise events and team members throughout service.
• Responsible for the proper usage and good working order of all equipment, furniture and fixtures in the Banquet and Catering section in the shift assigned.
• Guide the Banquet Servers in set up of tables and place settings.
• Provide excellent customer service and ensure customer needs are met.
• All other duties as assigned.

Skills

Interpersonal skills

Guest service

Motivation

Initiative

Supervisory experience

Education

High school diploma

College degree preferred

Tools

Microsoft Word/Excel

Job description

Embassy Suites Louisville Downtown Hotels is seeking a Full-time Food & Beverage Supervisor to lead banquet and dining operations, train associates, and ensure exceptional guest service. This role requires supervisory experience, strong guest relations, and solid computer skills for a fast-paced environment.

Minimum high school diploma; college degree preferred. Join a Hilton-branded hotel team focused on quality guest experiences and professional growth within a dynamic Food & Beverage