Banquets & Catering Captain: Event Service Leader

Makeready; Houston (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

Maternity/Paternity leave

Pet insurance

401(k) matching

Dependent care benefits

Student loan repayment

Job summary

The Greenleigh River Oaks in Houston is seeking a Banquets & Catering Captain to lead banquet operations for weddings, meetings, and special events. You will oversee setup, service execution, and breakdown, coordinating with culinary, sales, and hotel operations teams to deliver unforgettable experiences.

Ideal candidates have 2–4 years of banquet/hospitality experience with leadership skills, strong guest service focus, and the ability to thrive in a fast-paced environment while maintaining

Qualifications

• 2–4 years of banquet, restaurant, or hospitality experience, with leadership or supervisory experience preferred.
• Strong knowledge of banquet service standards, food & beverage operations, and event execution.
• Excellent leadership, organizational, and communication skills.
• Ability to lead teams in a fast-paced, high-volume environment while maintaining attention to detail.
• Ability to lift and carry up to 50 pounds and stand or walk for extended periods.
• Flexible schedule including evenings, weekends, holidays, and special events.

Responsibilities

• Lead banquet service teams during meetings, weddings, and special events to ensure exceptional guest experiences.
• Coordinate event setup, execution, and breakdown according to banquet event orders (BEOs) and client expectations.
• Assign duties, direct workflow, and provide ongoing support to banquet servers and event staff throughout each function.
• Ensure banquet rooms, buffets, bars, and service stations are properly prepared and maintained.
• Monitor food and beverage quality, presentation, and service standards throughout all events.
• Communicate effectively with Culinary, Sales, and Hotel Operations teams to ensure seamless event execution.
• Address guest requests and resolve service concerns promptly and professionally.
• Train, mentor, and coach banquet team members on service standards and operational procedures.
• Ensure compliance with health, safety, sanitation, and responsible alcohol service regulations.
• Assist with inventory, equipment maintenance, and post-event cleanup to maintain operational excellence.
• Maintain a professional appearance and foster a positive, team-oriented work environment.

Skills

Banquet leadership

Communication skills

Guest service

Organizational skills

Physical stamina

Flexible schedule

Team leadership

Attention to detail

Job description

The Greenleigh River Oaks in Houston is seeking a Banquets & Catering Captain to lead banquet operations for weddings, meetings, and special events. You will oversee setup, service execution, and breakdown, coordinating with culinary, sales, and hotel operations teams to deliver unforgettable experiences.

Ideal candidates have 2–4 years of banquet/hospitality experience with leadership skills, strong guest service focus, and the ability to thrive in a fast-paced environment while maintaining