Banquet Supervisor: Elevate Guest Experience at Palm Beach Center

Oak View Group

West Palm Beach (FL)

On-site

USD 39,000 - 41,000

Part time

4 days ago
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Benefits offered by this job

401(k) Savings Plan
401(k) matching

Job summary

Oak View Group is seeking a Banquet Supervisor for the Palm Beach County Convention Center in West Palm Beach, FL. This on-site role oversees plated and buffet banquet services, coordinating with catering sales and managing guest experiences across event-driven schedules.

The position demands 2-3 years of supervisory banquet experience, ServSafe certification, and flexibility to work mornings, afternoons, and evenings, including weekends.

Qualifications

  • 2-3 years’ experience in a supervisory capacity in banquet operations, catering, hospitality, restaurants, hotels, or food and beverage service.
  • Working knowledge of Banquet Event Orders (BEOs), banquet service standards, and event execution.
  • Possess a valid ServSafe Food Handling certificate.
  • Ability to work a variable schedule including evenings and weekends.

Responsibilities

  • Collaborate with Catering Sales Managers to supervise and execute all catered food and beverage services from order confirmation through event completion.
  • Serve as the primary on-site contact for banquet clients, event managers, and guests, ensuring service standards are met.
  • Assist with implementing new banquet service initiatives and optimizing event operations for guest satisfaction.
  • Prepare and inspect banquet rooms, buffet stations, beverage stations, and service areas to verify setup, equipment, staffing, and sanitation.
  • Monitor operations during events and adjust staffing and service assignments based on flow and priorities.

Skills

Leadership
Communication
Teamwork

Education

High school diploma or GED
Some college

Tools

Excel
Word
Outlook
Schedule+
Canva

Job description

Oak View Group is seeking a Banquet Supervisor for the Palm Beach County Convention Center in West Palm Beach, FL. This on-site role oversees plated and buffet banquet services, coordinating with catering sales and managing guest experiences across event-driven schedules.

The position demands 2-3 years of supervisory banquet experience, ServSafe certification, and flexibility to work mornings, afternoons, and evenings, including weekends.

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