Banquet Steward: Elevate Event Setups & Cleanliness

160 Hard Rock Casino Cincinnati LLC; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Hard Rock Casino Cincinnati is seeking a Banquet Houseman/Steward to maintain cleaning operations in the Banquets area and prepare spaces for events. The role also involves supporting inventory, equipment checks, and coordinating with kitchen leadership.

The incumbent will engage in guest relations, uphold department standards, and assist in non-food item ordering. Background check and drug screening are required, and candidate must be 21 or older. Benefits vary by status.

Qualifications

• This position requires experience in the Banquets Department.
• Candidate must pass background check and drug screening.
• Candidate must be 21 years of age.

Responsibilities

• Creates an atmosphere that induces guests to make Hard Rock Casino Cincinnati their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Follows and maintains department objectives, standards, and guidelines to ensure proper operation of department.
• Assists in ordering and receiving all non-food items within the Food & Beverage Department, ensuring adequate par levels of inventory.
• Inspects equipment and ensures all equipment is in working order and up to Hard Rock safety and cleanliness standards; authorizes replacement parts for equipment in the food departments.
• Maintains open lines of communications with the Executive Chef and Director of Food & Beverage.
• Attend and participate in meetings, completing follow-up as assigned.
• Perform work regularly and predictably.
• Other duties as assigned.

Skills

Guest relations

Team mentoring

Job description

Hard Rock Casino Cincinnati is seeking a Banquet Houseman/Steward to maintain cleaning operations in the Banquets area and prepare spaces for events. The role also involves supporting inventory, equipment checks, and coordinating with kitchen leadership.

The incumbent will engage in guest relations, uphold department standards, and assist in non-food item ordering. Background check and drug screening are required, and candidate must be 21 or older. Benefits vary by status.