Banquet Setup Specialist — Elevate Guest Experience

The Lodge at Gulf State Park, a Hilton Hotel; Gulf Shores (AL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay!

Team Member Hotel Discount Program

Uniforms Provided for most positions

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality.org seeks a banquet server to properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas. You will provide excellent customer service and collaborate with guests, Sales, and Food & Beverage teams to ensure flawless events.

Responsibilities include preparing rooms per BEOs, checking electrical hookups, and assisting during service with a professional, cordial approach. Safety and sanitation are emphasized throughout daily tasks.

Qualifications

• High school education or equivalent experience.
• Six months hotel or convention center banquet food/beverage services experience.
• Experience and knowledge in all facets of banquet operations, convention services setup and a good understanding of AV equipment operations preferred.

Responsibilities

• Check server and house person’s BEOs to ensure all information is accurate.
• Set rooms, buffets, and tables according to BEO specifications and Supervisor instructions.
• Check electrical hook-ups for proper working order and tape down exposed cords for equipment in use.
• Perform all guest contact activities or guest requests cordially, efficiently and professionally.
• Ensure storerooms are clean, organized and secured.
• Assist in equipment inventory as scheduled.
• Attend staff set-up and technical training regularly.
• Organize Banquet hall to ensure a productive, safe and energy-conserving work environment.
• Ensure proper maintenance (cleaning and repair) of all equipment.
• Ensure unused rooms are set to department standards.
• Communicate concerns to Banquet Manager.
• Assist servers during service by responding to requests; notify supervisor of difficulties.
• Maintain a cooperative, team-like attitude with supervisors and fellow associates.

Skills

Customer service

Teamwork

Communication

AV equipment operations

Education

High school education or equivalent experience

Job description

Valor Hospitality.org seeks a banquet server to properly set, clean and maintain all function rooms, service corridors, storerooms and public function areas. You will provide excellent customer service and collaborate with guests, Sales, and Food & Beverage teams to ensure flawless events.

Responsibilities include preparing rooms per BEOs, checking electrical hookups, and assisting during service with a professional, cordial approach. Safety and sanitation are emphasized throughout daily tasks.