Banquet Setup Specialist

Highgate; New York (NY); Sur place; USD 19 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Résumé du poste

Highgate Hotels is seeking a Banquet Houseperson in New York to support meeting space setup, refresh, tear down, and maintenance. You will ensure timely setup of Banquet Event Orders, uphold cleanliness standards, and manage storeroom and equipment for conferences and events.

The role requires flexibility with long hours, heavy lifting, and strong guest-focused service. Join a team dedicated to delivering exceptional event experiences.

Qualifications

• High School diploma or equivalent or related hotel experience preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Perform other duties as requested by management.
• Maintain a warm and friendly demeanor at all times.

Responsabilités

• Ensure the correct and timely set up of all Banquet Event Order functions.
• Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas.
• Maintain the banquet storeroom in a neat and organized manner stocked with supplies for meetings or food service functions.
• Breakdown after functions and store equipment and supplies properly.
• Transport and store tables, chairs, and other equipment.
• Refresh meeting rooms as needed.
• Notify management of hazards.
• Handle items for Lost and Found according to standards.
• Ensure overall guest satisfaction.

Connaissances

Stand long hours

Verbal & written communication

Multitasking & prioritization

Attendance reliability

Customer-service demeanor

Formation

High School diploma or equivalent

Description du poste

Highgate Hotels is seeking a Banquet Houseperson in New York to support meeting space setup, refresh, tear down, and maintenance. You will ensure timely setup of Banquet Event Orders, uphold cleanliness standards, and manage storeroom and equipment for conferences and events.

The role requires flexibility with long hours, heavy lifting, and strong guest-focused service. Join a team dedicated to delivering exceptional event experiences.