Banquet Setup Specialist Elevating Event Experience

HHM Hospitality; Bethesda (MD); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k Match

Daily Pay

Life Insurance

Travel Discounts

Job summary

HHM Hospitality is looking for a Banquet House Attendant to set up, service, and break down meeting rooms in line with guest expectations and sustainability standards. The role requires physical work including lifting heavy objects and daily interaction with guests.

Work shifts vary and include holidays and weekends; full coverage of banquet spaces and coordination with staff are essential to deliver seamless events and exceptional service.

Qualifications

• High School diploma or equivalent preferred.
• Previous banquet set up or customer service experience preferred.

Responsibilities

• Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations.
• Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment.
• Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion.
• Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times.
• Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel.
• Handle guest complaints personally or if necessary seek assistance from supervisor.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Skills

Customer service

Teamwork

Ability to lift 50 lbs

Education

High School diploma

Job description

HHM Hospitality is looking for a Banquet House Attendant to set up, service, and break down meeting rooms in line with guest expectations and sustainability standards. The role requires physical work including lifting heavy objects and daily interaction with guests.

Work shifts vary and include holidays and weekends; full coverage of banquet spaces and coordination with staff are essential to deliver seamless events and exceptional service.