Banquet Setup & Event Specialist

Omni Hotels & Resorts; Eagan (MN); On-site; USD 19,000 - 27,000; Full time

Job summary

Omni Viking Lakes Hotel is seeking a Banquet Houseperson to ensure function rooms meet Omni Standards and guest expectations. You will set up, tear down, and clean spaces used for banquets and conventions.

This role requires attention to detail and exceptional guest service, with a flexible schedule including weekends and evenings. Prior banquet experience is preferred and you will support a fast-paced hospitality team.

Qualifications

• Minimum of 2 years previous banquet experience in a high volume, upscale hotel.
• Exceptional guest service skills.
• High School Diploma required.
• Willing to work a flexible schedule, including weekends, holidays, and evenings.
• Excellent interpersonal and communication skills.
• Strong attention to detail and good judgment.
• Ability to multitask and stay friendly in a fast-paced environment.
• Teamwork-oriented and positive attitude.

Responsibilities

• Cleans Function Rooms Prior to Set-up.
• Set up, stock, and maintain meeting rooms.
• Provides required amenities, as dictated by Banquet Department Standards.
• Refreshes meeting rooms during and in-between meal and coffee breaks.
• Break down meeting rooms as soon as possible after the end of function.
• Completes Special Projects as directed by department management.
• Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, sleeping rooms, or suites.
• Cares for banquet equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Respond to last-minute requests and communicate changes to appropriate departments.
• Must follow all details as described on Banquet Event Orders (BEO's).
• Fulfills assigned tasks to ensure that function rooms meet all requirements reflected on the daily worksheets are met.
• Walls, baseboards, and light fixtures cleaned.
• Room to be vacuumed thoroughly.
• Drapes to be hung properly.
• Lighting and temperature control to client's request.
• Banquet equipment.
• Tablecloths and skirting to be cleaned and pressed.
• Uniformity among all set-ups in accordance.
• Ensures that cleanliness and order of all storage and back of house areas is to ensure a productive, safe and energy-conserving work environment.
• Responsible for adhering to hotel policies and procedures, as well as all associate safety trainings.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.

Skills

Guest service

Interpersonal communication

Education

High School Diploma

Job description

Omni Viking Lakes Hotel is seeking a Banquet Houseperson to ensure function rooms meet Omni Standards and guest expectations. You will set up, tear down, and clean spaces used for banquets and conventions.

This role requires attention to detail and exceptional guest service, with a flexible schedule including weekends and evenings. Prior banquet experience is preferred and you will support a fast-paced hospitality team.