Banquet Setup & Event Space Specialist

Auberge Collection; Los Olivos (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

The Inn at Mattei's Tavern, Auberge Collection, located in Los Olivos, California, seeks a Banquet Houseperson to help craft seamless and enchanting events and to be the silent architect behind memorable guest experiences.

You will set up function rooms, prepare equipment, provide required amenities, refresh spaces during meals, and assist with special projects following BEOs and resort standards.

Qualifications

• High school Diploma or equivalent education.
• Must be able to adhere to timelines in completion of set-ups.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior customer service training is a plus.
• Must be able to perform in a team-oriented environment.
• Must have the ability to move/maneuver in a banquet environment.
• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service
• Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour.
• Ability to communicate in basic conversational English with team members and guests to support safe operations, coordination of work, and service standards. Additional language skills are welcomed and valued.

Responsibilities

• Cleans Function Rooms Prior to Set-up.
• Sets equipment to Daily Work Sheet specifications.
• Provides required amenities, as dictated by Resort Standards.
• Refreshes meeting rooms during meal and coffee breaks.
• Breaks down meeting rooms as soon as possible after the end of the function.
• Completes Special Projects as directed by department management/supervisor.
• Moves conferences material boxes, programs, etc. from resort receiving docks, registration areas, guest rooms, or suites.
• Caring for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Follow Banquet Event Orders (BEO)
• Install and remove air walls (if applicable)
• Breaking down service areas
• Other reasonable requests of management

Skills

Teamwork

Customer service

Physical ability

Education

High school diploma

Job description

The Inn at Mattei's Tavern, Auberge Collection, located in Los Olivos, California, seeks a Banquet Houseperson to help craft seamless and enchanting events and to be the silent architect behind memorable guest experiences.

You will set up function rooms, prepare equipment, provide required amenities, refresh spaces during meals, and assist with special projects following BEOs and resort standards.