Banquet Houseperson

Auberge Collection; Los Olivos (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

The Inn at Mattei's Tavern, Auberge Collection, located in Los Olivos, California, seeks a Banquet Houseperson to help craft seamless and enchanting events and to be the silent architect behind memorable guest experiences.

You will set up function rooms, prepare equipment, provide required amenities, refresh spaces during meals, and assist with special projects following BEOs and resort standards.

Qualifications

• High school Diploma or equivalent education.
• Must be able to adhere to timelines in completion of set-ups.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior customer service training is a plus.
• Must be able to perform in a team-oriented environment.
• Must have the ability to move/maneuver in a banquet environment.
• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service
• Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour.
• Ability to communicate in basic conversational English with team members and guests to support safe operations, coordination of work, and service standards. Additional language skills are welcomed and valued.

Responsibilities

• Cleans Function Rooms Prior to Set-up.
• Sets equipment to Daily Work Sheet specifications.
• Provides required amenities, as dictated by Resort Standards.
• Refreshes meeting rooms during meal and coffee breaks.
• Breaks down meeting rooms as soon as possible after the end of the function.
• Completes Special Projects as directed by department management/supervisor.
• Moves conferences material boxes, programs, etc. from resort receiving docks, registration areas, guest rooms, or suites.
• Caring for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Follow Banquet Event Orders (BEO)
• Install and remove air walls (if applicable)
• Breaking down service areas
• Other reasonable requests of management

Skills

Teamwork

Customer service

Physical ability

Education

High school diploma

Job description

Opened in February 2023 in charming Los Olivos, The Inn at Mattei's Tavern, Auberge Collection offers 67 luxury guest rooms, cottages, and suites that marry the simplicity of modern farmhouse design with the eclectic spirit of nearby ranch life. Set on historic grounds shaded by old-growth palm trees and surrounded by renowned vineyards, The Inn at Mattei's Tavern originally served as a popular stagecoach stop in the late 1800s. Considered the social center of the Santa Ynez Valley through the 1930s, the property has remained a lively local landmark, revered and enjoyed for generations. Today, guests can savor farm-driven menus that celebrate the Central Coast's land and sea, unwind at the new Lavender Barn, a luxury spa rooted in nature and renewal, and enjoy destination-inspired experiences that engage the senses.

Connect with The Inn at Mattei's Tavern on Instagram and Facebook at @matteistavernauberge.

Job Description

Embark on a behind-the-scenes adventure as our Banquet Houseperson, playing a pivotal role in crafting seamless and enchanting events. Join our dynamic team where your meticulous attention to detail transforms event spaces into captivating environments. As the silent architect behind the scenes, you'll set the stage for unforgettable moments.

• Cleans Function Rooms Prior to Set-up.
• Sets equipment to Daily Work Sheet specifications.
• Provides required amenities, as dictated by Resort Standards.
• Refreshes meeting rooms during meal and coffee breaks.
• Breaks down meeting rooms as soon as possible after the end of the function.
• Completes Special Projects as directed by department management/supervisor.
• Moves conferences material boxes, programs, etc. from resort receiving docks, registration areas, guest rooms, or suites.
• Caring for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Follow Banquet Event Orders (BEO)
• Install and remove air walls (if applicable)
• Breaking down service areas
• Other reasonable requests of management

Qualifications

• High school Diploma or equivalent education.
• Must be able to adhere to timelines in completion of set-ups.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior customer service training is a plus.
• Must be able to perform in a team-oriented environment
• Must have the ability to move/maneuver in a banquet environment.
• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service
• Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour

Ability to communicate in basic conversational English with team members and guests to support safe operations, coordination of work, and service standards. Additional language skills are welcomed and valued.

$16.90/ Hour + based on experience

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.