Banquet Set-up / Houseperson

Hilton; Dallas (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discount on hotel stays

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Hospital indemnity insurance

Employee Referral Bonus Program

Job summary

Hilton Dallas Park Cities is seeking an experienced Banquet Set Up/Houseperson to ensure banquet spaces are pristine, properly arranged, and ready for events. You will set up tables, chairs, buffets, and audio/visual gear, and then tear down and store equipment after events.

You will move heavy furniture, maintain cleanliness during events, and assist with inventory while prioritizing safety and guest satisfaction. This role requires strong English communication and hospitality etiquette.

Qualifications

• Must have knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of table settings, service ware and menu items.
• Some wine knowledge is preferred.
• Ability to read, speak and write English.
• Ability to remember, recite and promote menu items.
• Knowledge of proper setup and safety procedures for event spaces.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Ability to communicate courteously and professionally with guests and staff.

Responsibilities

• Set up and break down banquet function rooms according to event specifications, including tables, chairs, buffets, stages, dance floors, and audio/visual equipment.
• Move, lift, carry, push, and pull furniture and equipment weighing up to 100 lbs.
• Ensure all meeting and event spaces are clean, presentable, and properly arranged prior to guest arrival.
• Maintain cleanliness of banquet spaces during events by removing trash, replenishing supplies, and responding to requests from event staff or guests.
• Store and secure all equipment after use, following proper storage procedures.
• Respond promptly to guest and staff requests for additional set-up or equipment needs.
• Report any maintenance issues or safety hazards to the supervisor immediately.
• Assist with inventory and organization of banquet supplies and equipment.

Skills

Food & Beverage

Service standards

Guest relations

Etiquette

Table settings

Menu knowledge

Wine knowledge

English proficiency

Teamwork

Attention to detail

Guest communication

Job description

About The Opportunity

Practice Hospitality is seeking an experienced Banquet Set up/Houseperson to join the team at the Hilton Dallas Park Cities, the most beloved hotel in Dallas’ Park Cities neighborhood.

About The Hotel

Nestled in the heart of Dallas’ most desirable neighborhood, Hilton Dallas Park Cities is a hotel that treats new friends like neighbors and neighbors like family. Committed to creating remarkable hospitality experiences that foster connection, it is integrated into the fabric of the neighborhood with interesting and exceptional service. Just minutes from Love Field, Hilton Dallas Park Cities the ideal home base for business, leisure and small group travel. With 230 guest rooms, 10,000 sq. ft. of meeting space, an inviting rooftop pool, grab-and-go that serves up healthy breakfast options and the hotel’s bar open for drinks and small plates every evening, this is where good things happen, and all are welcome.

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.

Job Role

Prepares event spaces prior to events on property. Responsible for ensuring room is clean, safe, and visually appealing before guest arrive and tear down and store equipment and furniture after the event ends.

Responsibilities:

• Set up and break down banquet function rooms according to event specifications, including tables, chairs, buffets, stages, dance floors, and audio/visual equipment.
• Move, lift, carry, push, and pull furniture and equipment weighing up to 100 lbs.
• Ensure all meeting and event spaces are clean, presentable, and properly arranged prior to guest arrival.
• Maintain cleanliness of banquet spaces during events by removing trash, replenishing supplies, and responding to requests from event staff or guests.
• Store and secure all equipment after use, following proper storage procedures.
• Respond promptly to guest and staff requests for additional set-up or equipment needs.
• Report any maintenance issues or safety hazards to the supervisor immediately.
• Assist with inventory and organization of banquet supplies and equipment.

Requirements:

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings, service ware and menu items. Some wine knowledge.

Ability to read, speak and write the English language in order to communicate with guests.

Ability to remember, recite and promote the variety of menu items.

Knowledge of proper set-up and safety procedures for event spaces.

Ability to work independently and as part of a team.

Strong attention to detail and organizational skills.

Ability to communicate courteously and professionally with guests and staff.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount on hotel stays
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off available 90 days after start date
• Vision insurance
• Hospital indemnity insurance
• Eligible to participate in the Employee Referral Bonus Program.

EOE |Disabled |Veteran

Practice Hospitality is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Practice Hospitality’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, teammate activities, access to facilities and programs and general treatment during employment.

Source: Hospitality Online