Banquet Services Lead — Guest Experience

your employer; City of Poughkeepsie (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Training & Development

Opportunity for Advancement

Medical

Vision

401k with Match

Paid Time Off

Holiday Pay

Free Parking

Job summary

Your employer in Poughkeepsie, NY is seeking a Banquet Supervisor to lead event service with a guest-first mindset. You will oversee setup, coordinate staff, ensure timely, courteous food and beverage service, and maintain safety and presentation standards throughout functions.

Ideal candidates bring strong attention to detail, excellent communication, and the ability to work weekends and holidays. The role offers growth opportunities and a path to supervisory leadership in a hospitality-focused

Qualifications

• Ability to communicate clearly with guests and team members.
• Strong guest service orientation with a focus on hospitality.
• Maintain safety, cleanliness and professional image during events.

Responsibilities

• Prepare and set up banquet room by reviewing the BEO.
• Ensure room is clean and ready for service; oversee prompt, courteous service.
• Provide safe and compliant service of food and beverage during functions.
• Acquire knowledge of hotel facilities and local information to respond to guest questions.
• Maintain professional image and respond to guest requests promptly.
• Keep supervisor informed of issues of significance.

Skills

Communication skills

Guest service

Attention to detail

Team coordination

Flexibility

Education

High school diploma or equivalent

Job description

Your employer in Poughkeepsie, NY is seeking a Banquet Supervisor to lead event service with a guest-first mindset. You will oversee setup, coordinate staff, ensure timely, courteous food and beverage service, and maintain safety and presentation standards throughout functions.

Ideal candidates bring strong attention to detail, excellent communication, and the ability to work weekends and holidays. The role offers growth opportunities and a path to supervisory leadership in a hospitality-focused