Banquet Services Lead – Culinary & Event Ops

Thompson Hotels; Austin (TX); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Discounted rooms

Free meals

Educational assistance

Job summary

Thompson Austin, part of Thompson Hotels, is seeking a Culinary Banquet Supervisor to lead the Banquet team and coordinate with the Banquet Manager and Executive Chef in Austin, TX. This role focuses on delivering a consistent, high-quality banquet experience and ensuring efficient service from set-up through breakdown.

You will supervise hourly kitchen staff, monitor food production and costs, train department personnel, and maintain cleanliness and organization in all function spaces.

Qualifications

• Requires refined communication skills, strong leadership and relationship skills.
• 3+ years of previous banquet experience preferred.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to stand for long periods of time.
• Open and flexible schedule including weekends and holidays.
• Must exhibit a positive attitude and have a passion for teamwork.

Responsibilities

• Leading and coaching the team towards exceptional guest service and employee satisfaction results.
• Inspect the set-up of meeting and banquet functions checking them against the Banquet Event Order.
• Supervise and assist with the set-up of assigned banquet functions ensuring standards are met and preparation is adequate for service.
• Assist in service of banquet functions as required.
• Assist in banquet set-up as required.
• Supervise and assist with breakdown after functions to ensure equipment and supplies are stored properly.
• Inspect sanitation of all function space and storage areas to maintain cleanliness and organization.
• Produce a consistent, quality product that meets guests' needs in a timely manner.
• Monitor payroll costs and overtime.

Skills

Refined communication

Leadership

Relationship building

Banquet experience

Physical stamina

Stand long periods

Flexible weekends/holidays

Teamwork

Job description

Thompson Austin, part of Thompson Hotels, is seeking a Culinary Banquet Supervisor to lead the Banquet team and coordinate with the Banquet Manager and Executive Chef in Austin, TX. This role focuses on delivering a consistent, high-quality banquet experience and ensuring efficient service from set-up through breakdown.

You will supervise hourly kitchen staff, monitor food production and costs, train department personnel, and maintain cleanliness and organization in all function spaces.