Banquet Services Assistant for Fast-Paced Events

Cincinnati Children's Office of Academic Affairs and Career Development; Cincinnati (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Cincinnati Children’s is seeking a banquet service team member for the Burnet Campus, Food Services. This full-time role involves coordinating events, managing multiple priorities, and delivering exceptional customer service in a fast-paced environment.

The position requires reading BEOs, adhering to standards, and working a rotating schedule with 40 hours per week; prior banquet or service industry experience is preferred.

Qualifications

• Preferred: High school diploma or equivalent
• Preferred: 6 months Banquet service specifically in a conference center, hotel or formal setting
• Minimum Required: 1 year work experience in service industry, prefer in food service related area

Responsibilities

• Organization & Time Management: Manage multiple priorities in a fast-paced environment; read and interpret BEOs and daily worksheets; prioritize work and meet deadlines.
• Professionalism & Accountability: Maintain reliability, professionalism, and high-quality work; present oneself appropriately.
• Customer Service: Deliver excellent service with a positive, patient approach; identify needs and escalate when necessary; support satisfaction with appropriate solutions.
• Communication: Communicate clearly with customers, leadership, coworkers and support teams; adapt messaging to diverse audiences; collaborate across departments to ensure event success.

Education

High school diploma or equivalent

Job description

Cincinnati Children’s is seeking a banquet service team member for the Burnet Campus, Food Services. This full-time role involves coordinating events, managing multiple priorities, and delivering exceptional customer service in a fast-paced environment.

The position requires reading BEOs, adhering to standards, and working a rotating schedule with 40 hours per week; prior banquet or service industry experience is preferred.