Catering Assistant

CO00 Children's Hospital Medical Center; United States; On-site; USD 23,000 - 28,000; Full time

Job summary

Cincinnati Children’s Hospital Medical Center is seeking a friendly and organized Banquet Server for our Burnet Campus in the United States. This full-time role supports events, reading BEOs, coordinating with teams, and delivering excellent guest service.

Responsibilities include managing multiple priorities in a fast-paced environment, maintaining professionalism, clear communication, and physical ability to lift up to 60 pounds.

Qualifications

• High school diploma or equivalent preferred.
• Banquet service experience in conference centers, hotels, or formal settings preferred.
• Minimum 1 year in service industry, preferably in food service.

Responsibilities

• Organize and manage multiple priorities in a fast-paced environment.
• Provide excellent customer service with professionalism and tact.
• Read and interpret BEOs and daily worksheets; seek clarification as needed to ensure event success.
• Communicate clearly with customers and teams to ensure event success.
• Stand, walk, and lift up to 60 pounds; assist with moving equipment as needed.

Skills

Customer service

Time management

Reading BEOs

Communication

Professionalism

Physical stamina

Education

High school diploma or equivalent

Job description

Primary Location Burnet Campus Department Food Services Shift Rotating (United States of America) Schedule Full time Weekly Hours 40 FTE 1 Employee Status Regular *Expected Starting Pay Range $16.75 - $20.27 *Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Job Responsibilities

• Organization & Time Management Ability to manage multiple priorities in a fast-paced environment. Strong organizational skills with attention to detail. Demonstrated ability to prioritize work, meet deadlines, and adapt to changing needs. Ability to read and interpret Banquet Event Orders (BEOs) and daily work sheets; proactively seek clarification to ensure successful event execution.
• Professionalism & Accountability Demonstrates initiative, sound judgment, professionalism, diplomacy, and tact. Reliable attendance and punctuality. Accepts responsibility for actions, follows through on commitments, and maintains high-quality work standards. Professional attire and physical presentation
• Customer Service Provides excellent customer service with a positive, patient, and professional approach. Identifies customer needs and responds appropriately, escalating concerns when necessary. Supports customer satisfaction by recommending services or solutions that meet organizational and client needs.
• Communication Communicates clearly, professionally, and effectively with customers, leadership, coworkers, and support teams. Adapts communication style to meet the needs of diverse audiences and situations. Collaborates effectively across departments to ensure successful event execution and outstanding customer service.
• Physical Requirements Ability to stand and walk for the majority of the shift. Ability to push, pull, load, unload, and transport equipment and supplies throughout a large service area. Ability to lift and move items weighing up to 60 pounds.
• Work Style Maintains a positive attitude and demonstrates enthusiasm for serving customers and supporting team goals. Able to work independently while contributing to a collaborative team environment. Maintains flexibility and composure in a busy, service-oriented setting.

Job Qualifications

• Preferred: High school diploma or equivalent
• Preferred: 6 months Banquet service specifically in a conference center, hotel or formal setting
• Minimum Required: 1 year work experience in service industry, prefer in food service related area

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is: Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025) One of the nation'sAmerica’s Most Innovative Companiesas noted by Fortune Consistently certified as great place to work A Leading Disability Employeras noted by theNational Organization on Disability Magnet designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC) We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.

EEO/Veteran/Disability Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.

EEO/Veteran/Disability